jtmcadams Posted October 25, 2015 Posted October 25, 2015 So today I upgraded from v3.11.2 to v4.2.6 and now my lights wont work. Everything worked fine before I did the upgrade and I haven't made any changes to anything. My license say's "Your license covers the latest version, 4.2.*. There is no reason to renew your license at this time." and I'm licensed for the advanced version. I have the blue box in the lower right corner saying comm: good but have no clue why the lights wont work, I've even gone back to version 3.11.2 and tried it and they work again, install the newest version and they don't work. Any ideas?
jstorms Posted October 25, 2015 Posted October 25, 2015 Is the control panel running? Comm port lister should be running too.
Ebuechner Posted October 25, 2015 Posted October 25, 2015 Light O Rama control panel has to be open and running for anything to work in the new version.
Gary N Posted October 25, 2015 Posted October 25, 2015 I restarted my computer after the install, at first I could not get the control panal to come up.
Ebuechner Posted October 25, 2015 Posted October 25, 2015 (edited) You need the control panel for the lights to operate. You could reinstall LOR. If that doesn't work start a help ticket. When the control panel is operating it looks like a DOS command prompt. You just minimize it and leave it running. Edited October 25, 2015 by Ebuechner
xtremeone Posted October 25, 2015 Posted October 25, 2015 My guess is you will need to install firmware updates to your controllers....I had the same issue. I updated the firmare on all controllers and all was bright and blinky again:)
Max-Paul Posted October 26, 2015 Posted October 26, 2015 Why on earth do you upgrade with so little time left before showtime? My advice is to put off doing any upgrading at this time. Wait till after the season.
Greg Young Posted October 28, 2015 Posted October 28, 2015 Go back to your previous version, and ensure it will run as before.if so, stick with that version until after the season is over
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