marty h Posted November 26, 2022 Share Posted November 26, 2022 First off thanks in advance for any help So I have had a 16x50 Mega tree for a couple of years. This year I added another but actually made it a 8' tall x 16' wide screen i guess i'll call it. Here is my issue. I use the same images on both 16x50's. On the newest rgb's the colors are not right. An example is I have a picture of a red stop sign. On the Pixie tree the sign is the red. On my newest screen reds in the pictures are showing up blue. The colors seem to be fine including red unless its a picture. I have no idea. Any suggestions? Thank you Marty Link to comment Share on other sites More sharing options...
TheDucks Posted November 26, 2022 Share Posted November 26, 2022 Open HU, configure the Pixie (button) USE ADVANCED and set the color order to RGB (the non advanced setting is not reliable) Link to comment Share on other sites More sharing options...
marty h Posted November 26, 2022 Author Share Posted November 26, 2022 Ill try that and see what happens. thanks Link to comment Share on other sites More sharing options...
k6ccc Posted November 26, 2022 Share Posted November 26, 2022 Different batches of pixels come in different color orders. Easy to change in any of several places. My preference is to set that in the pixel controller settings (where that is depends on what kind of pixel controller. Link to comment Share on other sites More sharing options...
marty h Posted November 26, 2022 Author Share Posted November 26, 2022 I used the advanced configuration and still not getting reds in the pictures. what else can i try Link to comment Share on other sites More sharing options...
dibblejr Posted November 26, 2022 Share Posted November 26, 2022 (edited) 7 minutes ago, marty h said: I used the advanced configuration and still not getting reds in the pictures. what else can i try Did you try all of the combinations since we do not know which chipsets. Is the pixel type correct? Please do not use the rectangular shaped pop up box for your choices. It is tempting but doesnt work well. I submitted a HD ticket on that a while back. What happens if you use a non red picture since you indicate all other red effects are red? JR Edited November 26, 2022 by dibblejr Link to comment Share on other sites More sharing options...
marty h Posted November 27, 2022 Author Share Posted November 27, 2022 I honestly dont know what you mean by trying different combinations. Its is a ribbon tree if that defines the pixel type. Any text I added, and all the motion effect seem to be perfect. The colors on all of the pictures are off. There clear on my tree from 3 years ago but not the new one. Red is just the one that stood out per my Stop sign example. I really appreciate your help. I probably know just enough to get myself in trouble LOL!! Thanks Marty Link to comment Share on other sites More sharing options...
marty h Posted November 27, 2022 Author Share Posted November 27, 2022 I honestly dont know what you mean by trying different combinations. Its is a ribbon tree if that defines the pixel type. Any text I added, and all the motion effect seem to be perfect. The colors on all of the pictures are off. There clear on my tree from 3 years ago but not the new one. Red is just the one that stood out per my Stop sign example. I really appreciate your help. I probably know just enough to get myself in trouble LOL!! Thanks Marty Link to comment Share on other sites More sharing options...
marty h Posted November 27, 2022 Author Share Posted November 27, 2022 Hey Jim Im using a 16 rgb strips with a pixie controller from lightorama all new this year. Can you elaborate on the settings as far as what and where. As I said this is my second tree, The first one works fine. The second works fine except for the color is off on jpg pictures. Thanks for any direction Marty Link to comment Share on other sites More sharing options...
TheDucks Posted November 27, 2022 Share Posted November 27, 2022 does the new tree work fine with the old controller? Our Q is do they use the same STRIPS or were they from a different supplier. (Reading the above, it was not 100% that the all came from LOR AT THE SAME TIME) A Pixie sends commands to the Node. Pixels have chips that run the Node based upon commands. Your Pixie needs to talk the command language (and speed) of the node. (P17 list the various types supported. A Pixie can only be set for 1 Type. A reason for NOT always getting the biggest. Depends WS2811 800Khz is very common) See Page 16 of the Pixie manual (and avoid trying the setting shown at the bottom of P15) Link to comment Share on other sites More sharing options...
dibblejr Posted November 27, 2022 Share Posted November 27, 2022 27 minutes ago, TheDucks said: does the new tree work fine with the old controller? Our Q is do they use the same STRIPS or were they from a different supplier. (Reading the above, it was not 100% that the all came from LOR AT THE SAME TIME) A Pixie sends commands to the Node. Pixels have chips that run the Node based upon commands. Your Pixie needs to talk the command language (and speed) of the node. (P17 list the various types supported. A Pixie can only be set for 1 Type. A reason for NOT always getting the biggest. Depends WS2811 800Khz is very common) See Page 16 of the Pixie manual (and avoid trying the setting shown at the bottom of P15) I am re thinking one type of pixels per controller however I have absolutely no pixels that do not match. On the "Advanced" page there is a list of individual ports with a box for the color order. I guess Ive had my beta testing pixie and all of my new stuff I have never needed to try along with not having the unmatched chipsets. Link to comment Share on other sites More sharing options...
TheDucks Posted November 27, 2022 Share Posted November 27, 2022 All my are WS2811 also, but when folk get theirs from multiple sources. Who knows. Link to comment Share on other sites More sharing options...
marty h Posted November 27, 2022 Author Share Posted November 27, 2022 Both trees where kits from lightorama Link to comment Share on other sites More sharing options...
dibblejr Posted November 27, 2022 Share Posted November 27, 2022 8 minutes ago, marty h said: Both trees where kits from lightorama LOR doesnt mfg the pixels. While the WS2811 800khtz label can be placed on them few probably know the true chipset color order used. Thats why there is the feature to change the color orders within the controllers. JR Link to comment Share on other sites More sharing options...
dibblejr Posted November 27, 2022 Share Posted November 27, 2022 Update You can now set the individual ports in the HU Advanced page to different chip sets color order and they will work. If you have WS2811 and the color order is off on port 2 you can go to port 2 and change the color order. It has been tested and worked great. The person I helped had WS2811 800 khtz bullet pixels on 1- 8 ports RGB and CCR strips on ports 9-16. His 9-19 were totally different colors until he switched them at the port level to BRG JR Link to comment Share on other sites More sharing options...
marty h Posted November 27, 2022 Author Share Posted November 27, 2022 Where do i find the ws numbers to know what i have thanks again Link to comment Share on other sites More sharing options...
TheDucks Posted November 27, 2022 Share Posted November 27, 2022 12 minutes ago, marty h said: Where do i find the ws numbers to know what i have thanks again Magnifier and see if you can read the chip. Most just try the common ones and see which work Link to comment Share on other sites More sharing options...
dibblejr Posted November 27, 2022 Share Posted November 27, 2022 30 minutes ago, marty h said: Where do i find the ws numbers to know what i have thanks again You will never see those numbers. Maybe a microscope. If you purchased WS2811's you trust that but the color order is what you have to test and adjust and repeat until you get the correct order. JR Link to comment Share on other sites More sharing options...
marty h Posted November 29, 2022 Author Share Posted November 29, 2022 Hello again. So to i go into hu pixie configuration and i get a message that says this controller does not support advanced configuration. it absolutely let me in the other day. Any suggestions? thank you Link to comment Share on other sites More sharing options...
dibblejr Posted November 29, 2022 Share Posted November 29, 2022 6 minutes ago, marty h said: Hello again. So to i go into hu pixie configuration and i get a message that says this controller does not support advanced configuration. it absolutely let me in the other day. Any suggestions? thank you Wrong "advance" screen "Configuration" Cosmic Color Ribbon- Pixie Configuration" If the next screen is a rectangle there is an "advance" button on the left edge of the pop up Select that "Advance" Next screen is square and where you want to test the color order. Do not use the rectangular screen, trust me. JR Link to comment Share on other sites More sharing options...
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