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installing S2 on vista


caswell

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bob wrote:

Do you mean that 1.6.3 installs and operates fine, or that after installing 1.6.3, 2.3.* installs and operates fine?


This computer never had lor on it. I tried to install the 2.3.* software

and came up with the errors present. So i decided to try the 1.6.3

just for kicks to see what would happen and it installed and works fine!

But i still can't install 2.3.* on this machine. I figured that maybe i could

install the 1.6.3 and then the 2.3.* might would install but i still come up

with the same result as originally posted!

Thanks Jeff Aka (Caswell)
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If you are comfortable using "RegEdit", or some other method of looking at your registry, would you please tell me the value of the following entry:

Inside of: HKEY_LOCAL_MACHINESOFTWAREMicrosoftDataAccess
Name: FullInstallVer

Thanks.

If you're not comfortable using RegEdit or anything similar, please don't worry about it - it's a dangerous tool if you're not exactly sure what you're doing.

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We have a new installer that we think might solve this problem. We're not sure, though, so, if you don't mind, we'd appreciate it if you would try it out and let us know.

We would prefer not to publicly release it until after we find out whether it fixes your problem or not, so I've sent you a PM with an explanation of how to get the new installer.

Hope this helps. Thanks.

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bob wrote:

We have a new installer that we think might solve this problem. We're not sure, though, so, if you don't mind, we'd appreciate it if you would try it out and let us know.

We would prefer not to publicly release it until after we find out whether it fixes your problem or not, so I've sent you a PM with an explanation of how to get the new installer.

Hope this helps. Thanks.


thanks to Bob and Dan and Crew for addressing my problem and fixing

it. I don't Know what you did but it worked. For a while I thought it was

(pbkc) Problem between keyboard and chair!! :)

Thanks again.
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