ANDYT Posted November 24, 2023 Share Posted November 24, 2023 I have the 3 controller package & for years no problems. Now my controller 2, the 16 strand tree is not working. Light on circuit board is solid green. Lights flash when electricity is plugged in but no lights on the tree come on. Hardware utility only sees 2 of the 3 controllers. Any ideas ? Thanks for any help. Link to comment Share on other sites More sharing options...
k6ccc Posted November 24, 2023 Share Posted November 24, 2023 Is that a controller that has switches to set the Unit ID or is it software set only via the Hardware Utility? As I recall that controller is software only. However, if it has switches (either DIP or rotary ), check the switch positions and exercise the switches a bunch in case there are dirty contacts. Also, change the max ID in the HU search to F0 (the maximum) and let it search in case the ID accidentally got changed to some really high number. Link to comment Share on other sites More sharing options...
ANDYT Posted November 24, 2023 Author Share Posted November 24, 2023 Thank Jim, Customer service called me back & it looks like during a windows update controller 2 ID was lost. Reassigned it & working now. Thanks again! Link to comment Share on other sites More sharing options...
k6ccc Posted November 24, 2023 Share Posted November 24, 2023 Don't ya love windows updates some times... Link to comment Share on other sites More sharing options...
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