Pixie 18 might be fried

[Zachmichel]

My pixie 16 was working fine this year however it is not turning on no led status light and not showing up in hardware. All wired up correctly and I don’t see a fried mark anywhere. Any thoughts?

[Jimehc]

I had it happen to two Pixie16's this year - Purchased (Five) New about 6 months prior - tested when received and never used - Both were Replaced under Warranty.. 

Edited November 3, 2023 by Jimehc

[dibblejr]

3 hours ago, Zachmichel said:

My pixie 16 was working fine this year however it is not turning on no led status light and not showing up in hardware. All wired up correctly and I don’t see a fried mark anywhere. Any thoughts?

Did you submit a HD ticket yet? No status LED would not make it fixable at the forum level.

Submit that HD ticket will be your friend depending on when you purchased it.

JR

[k6ccc]

In the dumb question department, did you verify that there really is power to the Pixie?

 

[TheDucks]

49 minutes ago, k6ccc said:

In the dumb question department, did you verify that there really is power to the Pixie?

 

That was not a Dumb question. That was good, solid troubleshooting?

I will add: Is the Outlet providing power (GFCI not tripped)

Other basic troubleshooting Q's:

Are these boards mounted in commonly used  TYPE enclosures by LOR (and many of us) ?

Does anything look odd at the board (corrosion, discolored areas).

Are the power leads tight? (extra attention to the ones labeled Logic Power)