GarnerLights Posted February 3, 2022 Share Posted February 3, 2022 After some consideration, we decided to switch our sequencing computer from a MacBook running Boot Camp to a Microsoft Surface Pro X. But, when I connect the iDMX-1000 via a USB485B connected to the Surface - which usually is recognized as Comm 3 in the Hardware Utility (if I remember correctly) - it wasn't being recognized at all. So I decided to go into Device Manager and see what was going on and it was showing up as "FT232R USB UART" with a warning symbol. I go into the properties of this device and find that the drivers for it are not installed, and that there are no compatible drivers. I try clicking "Update Drivers" but to no avail. I've tried installing an FTDI driver for this specific device but that would still give me an error. Is there a Light-O-Rama-specific driver I need to install? Is it even a Light-O-Rama issue? It's only happening when connecting the iDMX-1000 (my setup is a USB-C to USB-A adapter to a USB485B with Voltage Booster to the iDMX-1000 and a Pixie16D) I'm running Windows 10 Pro 20H2 on the aforementioned Microsoft Surface Pro X. Link to comment Share on other sites More sharing options...
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!Register a new account
Already have an account? Sign in here.Sign In Now