Tony Shepherd Posted February 27, 2021 Share Posted February 27, 2021 Hi, i borrowed a Puxie 8 from a friend with a couple of sets of rgb lights to try. I got them working with S5 advanced. I bought the Pixie 8 from him and ordered 8 sets of RGB WS2811 50 string. I also upgraded to a pro licence. My new lights have arrived and I plugged them in but can’t get any to work either in the Hardware utility or by playing a sequence. The Hardware utility recognises the controller and gets a solid red light but still no lights I have tried on standard and enhanced network speed although I only have the standard black usb adaptor What I cant work out is why the old borrowed lights worked and the new ones don’t The new lights have 3 wires Red Black and Yellow I have them connected : red to + Black to - Yellow to DT Any help would be appreciated many thanks Tony Link to comment Share on other sites More sharing options...
dibblejr Posted February 27, 2021 Share Posted February 27, 2021 (edited) For your new lights can you see the data chip? You either have the data color order wrong or the strings are backwards. Dont pay attention to normal electrical color order you need to look at the chip. JR add- ensure you have the correct volt pixels. 5v will not work with 12v psu and visa versa Edited February 27, 2021 by dibblejr Link to comment Share on other sites More sharing options...
Tony Shepherd Posted February 27, 2021 Author Share Posted February 27, 2021 Hi JR thanks for the quick reply. I checked with the seller and he confirmed the wire colours. However I have just looked closely at the pixel and can see 12v D1 and GND. I can’t see the wire colours but have stuck a pin in the D1 wire going into the pixel and checked it with a multimeter. I get continuity with the yellow so I’m happy that yellow is data. I have tried the light both ways but no joy. Any other ideas? Thanks Tony Link to comment Share on other sites More sharing options...
dibblejr Posted February 27, 2021 Share Posted February 27, 2021 What color pigtails, what pigtails and I will shoot yoi a pm with my cell if you can send me some pics JR Link to comment Share on other sites More sharing options...
Tony Shepherd Posted February 27, 2021 Author Share Posted February 27, 2021 The pigtails are Red, Black and Yellow. I have pigtails with male and pigtails with female ends and wasn’t sure which to use so was trying with 3 male and 1 female. I have just rewired the female into the green plug and tried it again. Now when I plug it in that string lights up white. However I can’t turn them off or do anything else in the Hradware utility. Any idea which way they should go. I’m new to rgb and didn’t even know they were directional. Thanks tony Link to comment Share on other sites More sharing options...
dibblejr Posted February 27, 2021 Share Posted February 27, 2021 What color pigtails, what pigtails and I will shoot yoi a pm with my cell if you can send me some pics JR If you can PM me or text me pics of the pigtail colors on the controller The light strand ends and the best pic you can get of the chip itself I sent you my cell phone number JR When he sold you the controller did it have pigtails attached? JR Link to comment Share on other sites More sharing options...
Tony Shepherd Posted February 27, 2021 Author Share Posted February 27, 2021 Hi I can send you some pictures on mail (I’m in the UK so text isn’t good). Can you let me have your email address. The pixie I bought has the green connectors which I have connected my new pigtails to. When I borrowed the lights thay had their own pigtails. Sorry yes it is 12 volt. Link to comment Share on other sites More sharing options...
dibblejr Posted February 27, 2021 Share Posted February 27, 2021 Sent email to your PM Link to comment Share on other sites More sharing options...
dibblejr Posted February 27, 2021 Share Posted February 27, 2021 I need a pic of your wires going to the green connectors The pigtail end Uour light string with pigtail and your chip as best as you can Any other pics will help as well Or video JR Link to comment Share on other sites More sharing options...
dibblejr Posted February 27, 2021 Share Posted February 27, 2021 There is also one more possibility. Ensure yoi have screwed up (counter clockwise) The terminal lug. As you turn you will see the little plate go down. If you do not do that you can still get a connection and have lights if the wire is not sandwiched in between the metal plates but you will have bad light results. Some people fail to realize that. From the factory they are turned all the way up to the top. You have to turn them all the way down, insert wire and then turn up. but I will see your wiring and lights JR Link to comment Share on other sites More sharing options...
TheDucks Posted February 27, 2021 Share Posted February 27, 2021 Also Be sure that the clamp does not have the insulation in the jaw. Also be sure to use Data, not the Clock terminal (unused for 3 wire nodes) Bk-Yel-skipped-Rd Link to comment Share on other sites More sharing options...
dibblejr Posted February 27, 2021 Share Posted February 27, 2021 Just sent you a video- email JR Link to comment Share on other sites More sharing options...
Tony Shepherd Posted February 28, 2021 Author Share Posted February 28, 2021 Thanks to all i have checked continuity on the plug and agree they are fiddly but they seem ok. It’s past midnight here so I’m going to bed and will try again tomorrow. Hopefully it will make sense then cheers tony Link to comment Share on other sites More sharing options...
Tony Shepherd Posted February 28, 2021 Author Share Posted February 28, 2021 Thanks to JR’s patience I now have it sorted. For those interested it was a combination of different things. Having the lights wired in the right direction, resetting the controller, ensuring all connections were pined correctly and having the right KHz value in the config settings After years with LOR ac lights this is all new thanks ahain Tony 1 Link to comment Share on other sites More sharing options...
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