SantaLudy Posted September 13, 2018 Share Posted September 13, 2018 On 5/2/2018 at 11:03 AM, DevMike said: If anyone has had a need to use this troubleshooting guide, or if you are bored and just want to try it, please let me know about your experience. I am looking for feedback. I purchased 2 - PixCon 16 boards last year and was able to upload them with the Network Configuration program. This year I purchased 2 more and have tried all avenues to read these and not able to. I have a ticket in LOR help desk, but the only response I receive is to read the manual, read the 19 steps or read the Trouble shooting guide. I have read, changed IP configuration on PC, purchased a new router and after a week of struggling, I still not able to see the board. I can unhook the Cat-5 from the board and connect it to the board from last year and read it without any issues. I really need some one on one dialog instead of asking me to read. Who can I turn to for this type of assistance. Apparently LOR does not offer that any longer. I have been an LOR customer for many years and really upset with the responses. Any positive advice would greatly be appreciated. Jerry Link to comment Share on other sites More sharing options...
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