Kyle Whitaker Posted April 19, 2018 Share Posted April 19, 2018 (edited) I received 2 new Pixie2D V3 Controllers. The first one I set the Unit ID without an issue. The second one will not set. V5.0.18 Finds the unit assigned to 01 - Pixie2 Ver 1.03. Set the Old Unit ID to Any Unit Set the new Unit ID to 32. Click on Change Unit ID and a box pops up "Unable to change Unit ID. Please Retry. The LED changes to a blinking light. 1,2 1,2,3 1,2 1,23 1,2 1,23 (or blink blink pause blink blink blink pause then repeat) keeps blinking that pattern for about a minute and then goes back to solid and I can find the unit in the Hardware utility again. Edited April 19, 2018 by Kyle Whitaker Link to comment Share on other sites More sharing options...
Mr. P Posted April 19, 2018 Share Posted April 19, 2018 The new Pixie's have eight dip switches on them that set the unit ID. If you want to set the ID with the HU then you have to set all the dip switches to off before setting the ID with the HU. Link to comment Share on other sites More sharing options...
Kyle Whitaker Posted April 19, 2018 Author Share Posted April 19, 2018 On the 1st controller that is "behaving" if I leave the dip switches the way they came from LOR (#8 set to 1) then the HU lets me change the Unit ID. If I power off and back on it resets back to Unit ID#1. That makes sense. I change it so that all dip switches are set to 0 and assign the ID and power off and back on and it keeps the change. On the 2nd controller it doesn't matter if all dip switches are off. Either way the HU fails to assign an ID. I can change the dip switches to try and manually set the Unit ID but: 1. Setting the dip swtiches doesn't seem to set the Unit ID to the expected # based on the documentation. 2. It concerns me that the 2 boards are behaving differently. Link to comment Share on other sites More sharing options...
Kyle Whitaker Posted April 19, 2018 Author Share Posted April 19, 2018 I went ahead and opened a support ticket request #553140 in case this ends up being a bad board. Link to comment Share on other sites More sharing options...
dibblejr Posted April 19, 2018 Share Posted April 19, 2018 (edited) Did you test by attempting to set the good working board to the unit ID you are attempting to set for the one that doesn’t seem to be working? Try keeping the one you opened a ticket on to 1 and the other one to ... You do understand that the one unit would need to be set to unit 3 or higher? JR Edited April 19, 2018 by dibblejr Link to comment Share on other sites More sharing options...
dibblejr Posted April 19, 2018 Share Posted April 19, 2018 Pixie 2 - first unit I’d would use 1&2 second. 3&4 ... Link to comment Share on other sites More sharing options...
dibblejr Posted April 19, 2018 Share Posted April 19, 2018 One more thing How Many controllers do you have total? Is this your first year? License level? Sorry if it’s posted in your user ID but I’m on cell phone and can only see you user name. Normally people I have helped that had similar problems as yours had unit ID conflicting. Not knowing about the mandatory consecutive I’d rule for the pixie series controllers. JR Link to comment Share on other sites More sharing options...
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