testraub Posted November 17, 2013 Share Posted November 17, 2013 Okay, I open the HW utility hit refresh and 6 of my 7 controllers show up (number 3 does not). But if I put the controller number in the box to the right of the refresh button, the controller works. I have reset the controller, but this is still happening. Haven't tried running a sequence since most of the lights on that controller aren't hooked up where they can be seen easily during the day. Any ideas before I start a trouble ticket? Tom Straub Link to comment Share on other sites More sharing options...
Brian Mitchell Posted November 18, 2013 Share Posted November 18, 2013 Have you swapped out cords to ensure that isn't the problem? Link to comment Share on other sites More sharing options...
George Simmons Posted November 18, 2013 Share Posted November 18, 2013 Do you have a loose comm connector on unit 3? Link to comment Share on other sites More sharing options...
testraub Posted November 18, 2013 Author Share Posted November 18, 2013 It was working fine the day before. Going to swap out the comm chip and see what happens. Link to comment Share on other sites More sharing options...
testraub Posted November 18, 2013 Author Share Posted November 18, 2013 Well that didn't work either. Opening a trouble ticket. Ouch! May have to leave off one of my new props. Tom Straub Link to comment Share on other sites More sharing options...
Brian Mitchell Posted November 18, 2013 Share Posted November 18, 2013 Try hooking it up from all three ports. Both CAT5 ports and the phone cable port to rule out a connector problem. Link to comment Share on other sites More sharing options...
testraub Posted November 18, 2013 Author Share Posted November 18, 2013 Well, finally got some lights hooked up to the controller and ran a sequence from the sequence editor and they worked just fine... As I said odd problem. Tom Straub Link to comment Share on other sites More sharing options...
testraub Posted November 21, 2013 Author Share Posted November 21, 2013 I FOUND THE PROBLEM!!! Stupid me had the CTB16 Input Connector in upside down. Well, live and learn. Tom Straub Link to comment Share on other sites More sharing options...
andrewnice Posted November 23, 2013 Share Posted November 23, 2013 I FOUND THE PROBLEM!!! Stupid me had the CTB16 Input Connector in upside down. Well, live and learn. Tom StraubSame problem occured to me before Link to comment Share on other sites More sharing options...
Max-Paul Posted November 27, 2013 Share Posted November 27, 2013 Was Controller 3 last in the comm line? Cause if it was in the middle. I would have thought all controllers afterwards would have been off line too. Strange unless its the last in the string. Link to comment Share on other sites More sharing options...
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