Sandmann Posted October 30, 2013 Share Posted October 30, 2013 Hi,i need help. Last year my show runs on 2 Controllers 2x 16 chan, and 2 CCR.My Licence was Basic plus with 2 CCR.This year i had 3 Controllers 3x 16 chan and 4 CCR.Upgrading Superstar Software 2 to 4 CCR works fine,Upgrading Basic Plus to Standart Version failed.No such Version on this e-mail found......I checked all LOR mails and every mail goes to the same e-mail adress. What can i do to get the upper Standart licence.Thanks for every help. Link to comment Share on other sites More sharing options...
bisquit476 Posted October 30, 2013 Share Posted October 30, 2013 Open an item in the help desk (right hand upper corner of this website), they will respond fairly quickly. Link to comment Share on other sites More sharing options...
Don Posted October 30, 2013 Share Posted October 30, 2013 It sounds like the email address used has either been entered into the database incorrectly, or something else odd. If your sure you've only used the one address, go ahead and file a support ticket. Link to comment Share on other sites More sharing options...
Sandmann Posted October 30, 2013 Author Share Posted October 30, 2013 Thanks, i allready mailed my problem to software@lightorama.com.Now i opened a support ticket. Thanks a lot. Link to comment Share on other sites More sharing options...
kawiking888 Posted November 8, 2013 Share Posted November 8, 2013 I'll be joining you..my email address associated to my licensing was not found either Link to comment Share on other sites More sharing options...
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