Shadow62672 Posted September 16, 2013 Share Posted September 16, 2013 Not sure where to adress this. I decided to hook up my CCR ribbons today, I have one strand that is lit and will not turn off. I unplugged the cat5. I Powered down, and reset button and powered up, it ran the cycle to the point where the lights stay lit. I think it is a bad ribbon. Any suggestions? I have tested the controller with other ribbons, no issues, tested the ribbon in question, stays lit at the certain point in the ribbon. I just bought this during the sale. Thanks for any input. Link to comment Share on other sites More sharing options...
Don Posted September 16, 2013 Share Posted September 16, 2013 Contact LOR at their help desk. They can get things straightened out for you. Link to comment Share on other sites More sharing options...
Shadow62672 Posted September 16, 2013 Author Share Posted September 16, 2013 Contact LOR at their help desk. They can get things straightened out for you.I just did. Thanks! Any idea what it could be? Link to comment Share on other sites More sharing options...
Don Posted September 16, 2013 Share Posted September 16, 2013 If you have tested the ribbon with other controllers then it sounds like something got stepped on/crushed/dropped or otherwise damaged somehow. Link to comment Share on other sites More sharing options...
Shadow62672 Posted September 18, 2013 Author Share Posted September 18, 2013 For those that are on the fence of dealing with LOR and returns/support, I am here to tell ya, they are the best! Link to comment Share on other sites More sharing options...
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