Guest wbottomley Posted November 11, 2012 Share Posted November 11, 2012 It's shaping up to be one of those years. I discovered one controller had a bad triac. I'd planned to work around it until a second one went tango uniform. Now I have to take it out and replace both of them. And yes! Both are on the opposite sides. Then, one unit I couldn't find. The rotary dials will not set the ID address. My work-around for it will be setting it via the hardware utility. If the power goes out, I'll have to reset it once again. &^%$Finally to wrap the day up, I discovered another problem - unit not responding. I go out to open it up... lo' and behold, here's the problem. Another damn unit to repair.This was not a kit. It was pre-assembled by LOR.Time to file some tickets so the parts can be here next week. Link to comment Share on other sites More sharing options...
scubado Posted November 11, 2012 Share Posted November 11, 2012 Ooooops! Link to comment Share on other sites More sharing options...
Tim Fischer Posted November 11, 2012 Share Posted November 11, 2012 Holy crap, first time I've ever seen that happen.You know, as many issues I've heard people say about the unit dials, I'm glad most of my controllers have software-only setting of the unit. Link to comment Share on other sites More sharing options...
Guest wbottomley Posted November 11, 2012 Share Posted November 11, 2012 I mostly have those type of controllers where the ID is set by software as well. But, I have a few older 16D's with rotary dials. Link to comment Share on other sites More sharing options...
Tim Fischer Posted November 11, 2012 Share Posted November 11, 2012 I mostly have those type of controllers where the ID is set by software as well. But, I have a few older 16D's with rotary dials.Same here, and also a CMB-16D. I don't ever change the UnitID's on them though, so I hope they stay put. Link to comment Share on other sites More sharing options...
JeffF Posted November 11, 2012 Share Posted November 11, 2012 (edited) Then, one unit I couldn't find. The rotary dials will not set the ID address. My work-around for it will be setting it via the hardware utility. If the power goes out, I'll have to reset it once again. &^%$Hopefully it's just the comm chip on this one. I had a similar issue a couple years ago and thanks the Jeff M. and Dan it was good as new in no time.And I can't believe that transformer fell off like that! Did someone smash it on the ground maybe?Good luck on a speedy recovery? Edited November 11, 2012 by Jeffrey Link to comment Share on other sites More sharing options...
Guest wbottomley Posted November 11, 2012 Share Posted November 11, 2012 Jeff... thanks for the help. It's not a comm chip issue. I swap one from another unit... same results. Link to comment Share on other sites More sharing options...
Tim Fischer Posted November 11, 2012 Share Posted November 11, 2012 Yeah, those dials get oxidized or something. Seems to happen reasonably frequently... Could you find the unit at any address? Link to comment Share on other sites More sharing options...
JeffF Posted November 11, 2012 Share Posted November 11, 2012 Jeff... thanks for the help. It's not a comm chip issue. I swap one from another unit... same results.Bummer... there goes quick and easy then. Link to comment Share on other sites More sharing options...
Max-Paul Posted November 12, 2012 Share Posted November 12, 2012 Tim, Oxide will slowly push its way between wiper and contacts. Only answer is to get some form of no-ox grease into the switch body. This would make a o2 and moisture tight seal. Thankfully I have only two DC boards with the switches. All of the AC controllers are of the PC types. Link to comment Share on other sites More sharing options...
rwertz Posted November 12, 2012 Share Posted November 12, 2012 Sometimes you can get the switches cleaned up just by giving them a couple spins around the dial. I’ve had to do this a couple times on new controllers fresh out of the box (including one last night). Link to comment Share on other sites More sharing options...
Guest wbottomley Posted November 12, 2012 Share Posted November 12, 2012 Good news to report. LOR will be replacing the damaged controller where the transformer fell off and sending triacs for the other unit. As far the rotary dials, I've done everything possible to make it work. No big deal... I'll give it a second look after the light show gets started. Link to comment Share on other sites More sharing options...
Tim Fischer Posted November 12, 2012 Share Posted November 12, 2012 I've done everything possible to make it work. No big deal... I'll give it a second look after the light show gets started.Have you tried electrical contact cleaner? It comes in a spray can and has a straw similar to WD-40, you can just soak the part (with the power off), and it will evaporate within a minute or so. I've rescued some really flaky switches and such with the stuff.LPS is one brand... Link to comment Share on other sites More sharing options...
Guest Don Gillespie Posted November 12, 2012 Share Posted November 12, 2012 Good news to report. LOR will be replacing the damaged controller where the transformer fell off and sending triacs for the other unit. As far the rotary dials, I've done everything possible to make it work. No big deal... I'll give it a second look after the light show gets started.Glad you will be up and running William and how about that service time pretty cotton picking quick if you ask me. Link to comment Share on other sites More sharing options...
Guest wbottomley Posted November 12, 2012 Share Posted November 12, 2012 Glad you will be up and running William and how about that service time pretty cotton picking quick if you ask me.You got that right. All I wanted to do is get a replacement transformer. But now, they are sending a complete card. Customer service at it's best. Link to comment Share on other sites More sharing options...
Guest wbottomley Posted November 14, 2012 Share Posted November 14, 2012 And it gets better....The unit with bad triacs, nope. They are good. Here's the support ticket I submitted tonight. This board has a mind of its own.This is in reference to the other ticket about the controller and triacs. The triacs are suppose to be for my board #25.After further testing tonight, they are fine and respond to commands. So here's the problem. I have three channels that come on at random but will respond fully to commands. To me, it sounds like a communication issue. I removed the data cables, reset, reconnected the power and still the same problem. I made sure all standalone sequences have been eliminated, firmware reloaded twice, still the problem persists. I swapped out comm chips and even microchips, still the same problem.The problem channels are 4, 5, 14. When I disconnected power to the left side of the board, channels 4 & 5 remained on. I check for any type of bug or something on the back of the board and could not see anything making connection.So... this sucker is haunted, period! Link to comment Share on other sites More sharing options...
Guest wbottomley Posted November 14, 2012 Share Posted November 14, 2012 If someone is smarter than me, please suggest ideas before I go insane! Link to comment Share on other sites More sharing options...
Guest Don Gillespie Posted November 14, 2012 Share Posted November 14, 2012 If someone is smarter than me, please suggest ideas before I go insane!you mean you are not insane. Link to comment Share on other sites More sharing options...
Guest wbottomley Posted November 14, 2012 Share Posted November 14, 2012 (edited) Almost.Wait a minute. I believe so. After filing a ticket, I get the Chuck Smith run around. You can always send the controller to us to analyze... or order another. Getting a something to you by Friday could be tough.You might try swapping the controller with another in your system. If it's number 25, swap it with unit 01 and see if the problem moves.Apparently, that was not the case on Monday because I'm getting it tomorrow.I asked Dan for some help. Edited November 14, 2012 by wbottomley Link to comment Share on other sites More sharing options...
Guest wbottomley Posted November 14, 2012 Share Posted November 14, 2012 Dan Baldwin came to the scene and everything has been corrected. Thank you! Link to comment Share on other sites More sharing options...
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