Denise Brunner Posted December 26, 2011 Share Posted December 26, 2011 I purchased S3 yesterday, along with the superstar software. It will only run in the demo mode and I can not find the superstar software anywhere. I tried to register but it says my license is not good. Any ideas ??? I had S2 running in the advance mode before hand. I did purchase the license renewal/S3 upgrade and then purchased the superstar.I want to play !!!!Hugs allDenise Link to comment Share on other sites More sharing options...
james campbell Posted December 26, 2011 Share Posted December 26, 2011 the superstar program is a seperate tab in the start menu under lighto rama Link to comment Share on other sites More sharing options...
Denise Brunner Posted December 26, 2011 Author Share Posted December 26, 2011 reciept shows I paid for it but it did not download Link to comment Share on other sites More sharing options...
james campbell Posted December 26, 2011 Share Posted December 26, 2011 you can't find it under the start menu? Link to comment Share on other sites More sharing options...
Don Posted December 26, 2011 Share Posted December 26, 2011 Denise Brunner wrote: I purchased S3 yesterday, along with the superstar software. It will only run in the demo mode and I can not find the superstar software anywhere. I tried to register but it says my license is not good. Any ideas ??? I had S2 running in the advance mode before hand. I did purchase the license renewal/S3 upgrade and then purchased the superstar.I want to play !!!!Hugs allDeniseDenise,You should put in a ticket at lightorama.com/support and ask for a refund of the renewal charge. You didn't need to purchase it, as you purchased the Superstar license.Your next step, if you haven't done so already, would be to download the S3 software. Then install.Once you do, open the regular Sequence Editor (SE). If it says you are in Demo mode, then look under the "Help" heading for the (I forget what it's called exactly) Register LOR option. You will use your original key. It may even be populated in there for you.Once you do that, the software should be running in registered mode. Link to comment Share on other sites More sharing options...
Denise Brunner Posted December 26, 2011 Author Share Posted December 26, 2011 Thanks Don, did that and it will not register.This is why I waited till my 2011 display is almost over. I tired every which way to register but it will not let me Link to comment Share on other sites More sharing options...
Don Posted December 26, 2011 Share Posted December 26, 2011 I don't have any ideas off the top of my head. Might want to put in a ticket @ lightorama.com/support and mention that. Perhaps they can resolve the issue.You could try and remove LOR and then re-install. Not saying it will work, but worth a try. Link to comment Share on other sites More sharing options...
Denise Brunner Posted December 26, 2011 Author Share Posted December 26, 2011 I think I might try that. Will I be able to get a new download, or use the exe file I saved?? Link to comment Share on other sites More sharing options...
Don Posted December 26, 2011 Share Posted December 26, 2011 You can download the software, anytime, here:http://www.lightorama.com/SoftwareDownloadPage.html Link to comment Share on other sites More sharing options...
Denise Brunner Posted December 26, 2011 Author Share Posted December 26, 2011 Did it, removed, downloaded and re installed. No change !!Will have to wait for LOR to open up !! Link to comment Share on other sites More sharing options...
Denise Brunner Posted December 26, 2011 Author Share Posted December 26, 2011 LOR emailed me, it was my typo that prevented me to register. Thanks everyone for your help !! Link to comment Share on other sites More sharing options...
CKSedg Posted December 26, 2011 Share Posted December 26, 2011 Wahoooo. Glad it worked! You will love S3. Link to comment Share on other sites More sharing options...
Recommended Posts