Scott Allen Posted December 23, 2011 Share Posted December 23, 2011 So I just got my first of 3 addon controllers last night (going from 16 to 64 channels this year!)and tested it out this morning. When I connected it to the PC and ran the hardware utility, it shows up as "Unknown Device" in the "Select Unit to Configure" dialog box. I can change the Unit ID, and it still controls the lights fine (dim, shimmer, and twinkle on all channels) though.Should this be something I need to trouble shoot, or should I just go with it since it does what it's supposed to?ThanksBTW, I don't have any screen shots because the show computer is in the garage and not connected to the interwebs. Link to comment Share on other sites More sharing options...
Don Posted December 23, 2011 Share Posted December 23, 2011 I'm guessing you are running S2 versions of the software.If so, you've got nothing to worry about. The S2 software doesn't have one little line of text in one little file that describes the hardware. Why? The G3 controllers were not around when S2 was released. Link to comment Share on other sites More sharing options...
Scott Allen Posted December 23, 2011 Author Share Posted December 23, 2011 Man, talk about fast response time! That old PC does have S2 running. I have S3 on the laptop that will be running next years shows.Thanks Don! Link to comment Share on other sites More sharing options...
jeffl Posted December 23, 2011 Share Posted December 23, 2011 I have S3 3.1.4 and I think it's unknown I get on some of the controllers. It will count the number of controllers correctly, but does not always report what they are. In fact the unknown will move from one controller to the next each time I refresh. I keep refreshing and sooner or later they all report properly. It's annoying but does not affect the performance in any way. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now