clawton38 Posted December 11, 2011 Share Posted December 11, 2011 I have two CTB16pc controllers that have channels that stay on and are not responding to the commands. I have reset the controllers twice and nothing. On one of the controllers, channels 1 through 8 are not responding at all. Any suggestions???? Link to comment Share on other sites More sharing options...
jeffl Posted December 11, 2011 Share Posted December 11, 2011 Are they on when there is no signal cable connected to them? Just power? Channels 1-8 not responding sounds like a fuse if both cords are plugged into the same outlet. Link to comment Share on other sites More sharing options...
clawton38 Posted December 11, 2011 Author Share Posted December 11, 2011 Ya both cords are plugged in. I will check the fuse. With the lights stayng on, ya i dont have my computer plugged in and they are on..... Link to comment Share on other sites More sharing options...
jeffl Posted December 11, 2011 Share Posted December 11, 2011 Channels that stay on when the controller is not receiving a signal sounds like a bad triac.Which version of a ctb16pc is it? Link to comment Share on other sites More sharing options...
cmoore60 Posted December 11, 2011 Share Posted December 11, 2011 Was this soldered by you, or assembled from LOR?Chuck Link to comment Share on other sites More sharing options...
clawton38 Posted December 12, 2011 Author Share Posted December 12, 2011 It was put together by LOR. Link to comment Share on other sites More sharing options...
clawton38 Posted December 12, 2011 Author Share Posted December 12, 2011 Not sure which version it is..Where do i look for it? I did upgrade the firmware to 4.30. Link to comment Share on other sites More sharing options...
jgfan Posted December 12, 2011 Share Posted December 12, 2011 Look on the board when you open it up and it will say ctb16pc ver # on it at the bottom Link to comment Share on other sites More sharing options...
clawton38 Posted December 12, 2011 Author Share Posted December 12, 2011 If its a bad triac, where do i get parts for these and cost? Link to comment Share on other sites More sharing options...
jeffl Posted December 12, 2011 Share Posted December 12, 2011 LOR may fix it free depending on when it was purchased. I would contact them. Link to comment Share on other sites More sharing options...
Norm Ivey Posted December 13, 2011 Share Posted December 13, 2011 I had a similar situation this year. My RJ45 port was damaged, which damaged my Cat5. I had to use the RJ11 phone line port. Link to comment Share on other sites More sharing options...
clawton38 Posted December 13, 2011 Author Share Posted December 13, 2011 Contacted LOR, they are sending me some new Triacs....no charge....will solder them in when i get them and run a test..... Link to comment Share on other sites More sharing options...
clawton38 Posted December 13, 2011 Author Share Posted December 13, 2011 Norm, i didnt think of that.....LOR is having me replace the channel's triacs. if that doesnt work then i will look to see if mine is doing like yours..... Link to comment Share on other sites More sharing options...
Guest guest Posted December 14, 2011 Share Posted December 14, 2011 You have all 8 channels not responding...all stuck on or off...1-8?Did the problem just start, meaning, controllers were working fine until recently? Or has this been a problem since you got the controllers?The board was assembled by LOR...did you then do the cord and dongle install, or was this a complete ready-to-go out of the box controller?I wouldn't blame triacs right away unless you something pretty catstrophic happened to the controller.Not sure all you have done or not done, but a few suggestions:1. work on the controllers separately, direct connect, via usb adapter, between computer and controller when testing.2. verify the easy/obvious: line cords, fuses, etc. Even though you have a lights on, not off issue, verifying all is good is free and simple.3. do a quick visual of the board. Make sure the processor chip is tight in its socket, no dongles disconnected, shorting, etc.4. make sure you have a known good cat-5 cable.5. do a reset. I know you mentioned you did that once, but try it again:a. power downb. remove jumperc. power upd. wait 30 secondse. power downf. replace jumperg. power up6. test each channel individually. Let us know the results, and we'll go from there.If you have a single channel or two not working, you may have a triac issue. If all 8 in a bank are not working, I'd be looking at other possible causes, and would not be replacing 8 triacs just yet. Link to comment Share on other sites More sharing options...
clawton38 Posted December 19, 2011 Author Share Posted December 19, 2011 Hey everyone. I thought i would give you a update. I changed out the Triacs and problem is solve. Light show is up and running. I want to thank everyone that helped with my problem. Thank you and Have a Very Merry Christmas!! Link to comment Share on other sites More sharing options...
Guest guest Posted December 19, 2011 Share Posted December 19, 2011 How many triacs did you actually replace? Link to comment Share on other sites More sharing options...
clawton38 Posted December 19, 2011 Author Share Posted December 19, 2011 just 5....... Link to comment Share on other sites More sharing options...
Guest guest Posted December 19, 2011 Share Posted December 19, 2011 Is this abrand new controller? Just purchased this year? 5 bad triacs suggests something else causing that kind of catastrophic failure. What was plugged into those channels? Link to comment Share on other sites More sharing options...
jeffl Posted December 19, 2011 Share Posted December 19, 2011 Interested myself in the version. Link to comment Share on other sites More sharing options...
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