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Card failing to communicate


DougieB

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Hi all
One of my 16 Channel DC cards has stopped working/communicating.has run fine until last night.
Information to help.


  • not being detected by hardware utility
  • network cables test fine
  • Power supply is fine (28V)
  • controllers daisy chained after the card are working
  • Latest gen card and firmware up to date
  • 4.4 amps total one side and 5.2 amps the other
  • fuses fine
  • Unit is in water proof box under cover and according to IR heat gun, through the day and when operating, not geting above 40C
  • Have swapped power suppies and fuses with another unit - all good on other unit
  • I don't have a spare.
  • Have powered down and then back up (with a 10minute break between) with no change

Can someone please give me some trouble shooting tips or advice
Thanks
Doug

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Have resolved the issue after a bit of trolling around. Needed a reset

Thanks to DonFL for the post on how to reset

Doug

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  • 2 weeks later...

OK so issues have resurfaced several times and now I can not get the card to reset and work.
Have tried changing powersupply, network cables, fuses(even though the test fine.)
Please help, missing 1/6th of my show missing is becoming frustrating.
Doug

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