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Am I missing something very simple?

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You said you hit autoconfig -- did you also hit refresh?

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And you assigned every channel in your sequence editor to the controllers?

To me, it really sounds like a bad connection on the USB adapter. Either that or a bad wire going to the controller...

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EAB wrote:

And you assigned every channel in your sequence editor to the controllers?

To me, it really sounds like a bad connection on the USB adapter. Either that or a bad wire going to the controller...



No, just channel 1, the only one with lights plugged in. I change all and try.

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well, I just ran back and read your original post. it looks like the controller is connecting, but then disconnects when you open your hardware. Are you getting any error messages? Like "Comm port 4 is currently being used" or anything like that?

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do you happen to have another cat5 cable to switch out?

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EAB wrote:

well, I just ran back and read your original post. it looks like the controller is connecting, but then disconnects when you open your hardware. Are you getting any error messages? Like "Comm port 4 is currently being used" or anything like that?



No, The LED is steady when either the hardware of the sequence editor is open.

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John Paul wrote:

do you happen to have another cat5 cable to switch out?

I started with the 100' foot that came with the kit, I switched to a 20' today.

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Am I correct in saying that when I hit play in the sequence editor, I should see the lights go on (I have it set for channel 1 to go on for two seconds).

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Well, if it's steady, that means that it's connected to the PC. But, it's either 1. Not getting a good signal, or 2. Theres something wrong with the hardware utility.

I'm leaning towards the first... Bad wire or loose connection at the adapter. Make sure that thing isn't too loose... I breathe wrong on mine and my controllers disconnect...

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JimB wrote:

Am I correct in saying that when I hit play in the sequence editor, I should see the lights go on (I have it set for channel 1 to go on for two seconds).


Yeah, as long as channel one is assigned to Unit 01 Circuit 1

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EAB wrote:

Well, if it's steady, that means that it's connected to the PC. But, it's either 1. Not getting a good signal, or 2. Theres something wrong with the hardware utility.

I'm leaning towards the first... Bad wire or loose connection at the adapter. Make sure that thing isn't too loose... I breathe wrong on mine and my controllers disconnect...



I'm going to see if I have another USB adapter....

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Turn the power off to your controller.

Turn the rotary switches to 00.

Turn the power on for 10 seconds.

Turn the power off.

Turn the rotary switches back to 01.

Power up and refresh - see if it finds the controller.

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I was leaning toward a connection issue also but with two different cables and a solid led?

The controller may need to be reset after all the jacking around.

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JimB wrote:

EAB wrote:
Well, if it's steady, that means that it's connected to the PC. But, it's either 1. Not getting a good signal, or 2. Theres something wrong with the hardware utility.

I'm leaning towards the first... Bad wire or loose connection at the adapter. Make sure that thing isn't too loose... I breathe wrong on mine and my controllers disconnect...



I'm going to see if I have another USB adapter....


I can't believe I had one and found it so fast... Still didn't work.

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John Paul wrote:

Turn the power off to your controller.

Turn the rotary switches to 00.

Turn the power on for 10 seconds.

Turn the power off.

Turn the rotary switches back to 01.

Power up and refresh - see if it finds the controller.



Doing it now

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Why isn't the Hardware Utility finding the unit? How can it find the Comm port that it's on, but not the unit?

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Are you using the usb adapter from LOR?

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Are you using a USB adapter from Light o Rama or a generic one?

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You guys are on the same page :)

I'm using LOR's USB485B

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JimB wrote:

Why isn't the Hardware Utility finding the unit? How can it find the Comm port that it's on, but not the unit?


Because it sees that something is plugged into the com port but its not seeing your controller.



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Thanks for your help guys.

I'll contact LOR tomorrow and try to resolve.

I will update tomorrow

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Jim,

Even though you stated that you loaded (copied) the hardware utility from the CD that came with your USB adapter, it is possible that the correct HWU is not being loaded when you click on the icon.

I believe the instructions tell you to copy into the LOR directory and replace the HWU that is in the directory. The operating system should have given a warning about overwriting at this point. Might be worth the effort to copy the file again and once copied, then launch from the directory that has the file.

Chuck

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