Jump to content
Light-O-Rama Forums

License #


SnappyTom

Recommended Posts

Hi all, Saturday I upgraded to LOR 2.6.0 and couldnt get it to accept my license. I got an registration error/activation issue 8035. It prefilled in my name and lic# and I check them and it is correct caps and all. Last time I upgraded I had to call support and they got it to work but thats tomorrow. I see I will not be able to have a show till it is fixed.

Any Ideas??

Thanks Tom

Link to comment
Share on other sites

I would go ahead and email support@lightorama.com, and tell them what you posted here.

They're pretty good about checking email on the weekends, and they may get you up and running tonight.

Link to comment
Share on other sites

This "8035" is some troubleshooting code we've put in to help with a strange activation issue that some people are having. It's allowed us to narrow the problem down, but not all the way; the next release will contain more troubleshooting stuff, to try to narrow it down further. So unfortunately I can't say what the problem is, right now.

In general, for people with this problem, offline activation works.

Link to comment
Share on other sites

Guest
This topic is now closed to further replies.
×
×
  • Create New...