michael.farney Posted October 17, 2009 Posted October 17, 2009 I am having trouble with a particular show and I am not sure why. The show has 1 background sequence, 1 startup sequence, 1 musical sequence, and 1 shutdown sequence. This show is scheduled to play for 4 hours. The musical sequence is two minutes, and so every two minutes the startup and shutdown sequences are playing.Here's what I expect to happen:startup sequencebackground / musical sequencebackground / musical sequencebackground / musical sequencebackground / musical sequenceetc. until scheduled time endsshutdown sequenceHere's what actually happens:startup sequencebackground / musical sequenceshutdown sequencestartup sequencebackground / musical sequenceshutdown sequencestartup sequencebackground / musical sequenceshutdown sequencestartup sequencebackground / musical sequenceshutdown sequenceetc.Help?Note: I have other shows that the startup and shutdowns tabs work just fine. Is there a problem with only having one musical sequence in the show?? I can not figure out what I'm doing wrong.
cmoore60 Posted October 17, 2009 Posted October 17, 2009 Michael,I am curious. What happens if for testing you take the background sequence out of your show. Does the musical sequence repeat like you expect?Chuck
michael.farney Posted October 18, 2009 Author Posted October 18, 2009 It's very skiddish. This same show ran fine for two weeks before starting to have this problem recently. I fought with it for the two days and couldn't get it to work right. Today, I just tested it and it works fine -- although I upgraded to the latest version of LOR. I don't know if the problem is going to return or not.
Guest wbottomley Posted October 18, 2009 Posted October 18, 2009 Try putting the musical sequence in twice to see what happens.
Steven Posted October 19, 2009 Posted October 19, 2009 This sounds like LOR is repeatedly restarting the show. I know it will poll the show file every few seconds to see if it has changed. It looks like it always thinks the file has changed.This is just a wild guess, but maybe LOR is looking at the "modified" time on the show file and will restart the show if this time is later than when it last started the show. If this is the case, and if the modified time of the show file is in the future, then this behavior could happen.Check the time/date of the show file and the time/date on your system.
bob Posted October 19, 2009 Posted October 19, 2009 Can you please send me copies of the sequences, show, and schedule? My email address is bob@lightorama.com. Thanks.Regarding the file modification time - we do check that, but we also go on to check whether or not the contents of the show have changed (e.g. points to a new sequence, or an old one removed). If the show hasn't changed, we don't (or at least shouldn't) stop/restart.
michael.farney Posted October 22, 2009 Author Posted October 22, 2009 I'll play around with it this weekend and see if I can get it to happen again. I would feel silly sending you a file that is currently working (since I upgraded to 2.5.2.)
bob Posted October 23, 2009 Posted October 23, 2009 OK. In 2.5.2, though, there's a new feature: the status window displays info about what's going on with the show. If it happens again, could you please copy that info (there's a "Copy" button) and paste it into an email to me (bob@lightorama.com)? In addition to the sequence/show/schedule files, please. Thanks.
michael.farney Posted October 24, 2009 Author Posted October 24, 2009 bob wrote: OK. In 2.5.2, though, there's a new feature: the status window displays info about what's going on with the show. If it happens again, could you please copy that info (there's a "Copy" button) and paste it into an email to me (bob@lightorama.com)? In addition to the sequence/show/schedule files, please. Thanks.Gah! It's happening again tonight. Bob, prepare your inbox. I-n-c-o-m-i-n-g!!!
michael.farney Posted October 24, 2009 Author Posted October 24, 2009 Here's the LOR log file. You can see the show end at 10:03pm and the closing show going crazy. Notice the highlighted section in blue where the musical sequence never even played! I'm crossing my fingers that Bob can reproduce the problem.9:44:20 PM: Starting Musical: Z:LOR2009HalloweenLMSAnnouncementsFantasmic Special Effects Advisory.lms9:44:36 PM: Ending Musical: Z:LOR2009HalloweenLMSAnnouncementsFantasmic Special Effects Advisory.lms9:44:37 PM: Starting Musical: Z:LOR2009HalloweenLMS+Fanta3.lms10:03:44 PM: Ending Musical: Z:LOR2009HalloweenLMS+Fanta3.lms10:03:44 PM: Starting Shutdown: Z:LOR2009HalloweenLSSDisconnect LOR -- Start Zara 1 Second.lms10:03:45 PM: Ending Shutdown: Z:LOR2009HalloweenLSSDisconnect LOR -- Start Zara 1 Second.lms10:03:45 PM: Stopping Background: Z:LOR2009HalloweenLMSTestingFM99.1 Sign.las10:03:45 PM: Ending Background: Z:LOR2009HalloweenLMSTestingFM99.1 Sign.las10:03:45 PM: Finished show: Show10:03:45 PM: Starting show: Closing10:03:45 PM: Starting Background: Z:LOR2009HalloweenLMSTestingFM99.1 Sign 30%.las10:03:46 PM: Starting Startup: Z:LOR2009HalloweenLSSDisconnect Zara - Start LOR 5 seconds.lms10:03:50 PM: Stopping Startup: Z:LOR2009HalloweenLSSDisconnect Zara - Start LOR 5 seconds.lms10:03:50 PM: Starting Shutdown: Z:LOR2009HalloweenLSSDisconnect LOR -- Start Zara 1 Second.lms10:03:50 PM: Ending Startup: Z:LOR2009HalloweenLSSDisconnect Zara - Start LOR 5 seconds.lms10:03:51 PM: Ending Shutdown: Z:LOR2009HalloweenLSSDisconnect LOR -- Start Zara 1 Second.lms10:03:51 PM: Stopping Background: Z:LOR2009HalloweenLMSTestingFM99.1 Sign 30%.las10:03:51 PM: Ending Background: Z:LOR2009HalloweenLMSTestingFM99.1 Sign 30%.las10:03:51 PM: Finished show: Closing10:03:51 PM: Starting show: Closing10:03:51 PM: Starting Background: Z:LOR2009HalloweenLMSTestingFM99.1 Sign 30%.las10:03:51 PM: Starting Startup: Z:LOR2009HalloweenLSSDisconnect Zara - Start LOR 5 seconds.lms10:03:57 PM: Ending Startup: Z:LOR2009HalloweenLSSDisconnect Zara - Start LOR 5 seconds.lms10:03:57 PM: Starting Musical: Z:LOR2009HalloweenLMSAnnouncements-Closing.lms10:08:01 PM: Ending Musical: Z:LOR2009HalloweenLMSAnnouncements-Closing.lms10:08:02 PM: Starting Shutdown: Z:LOR2009HalloweenLSSDisconnect LOR -- Start Zara 1 Second.lms10:08:02 PM: Ending Shutdown: Z:LOR2009HalloweenLSSDisconnect LOR -- Start Zara 1 Second.lms10:08:02 PM: Stopping Background: Z:LOR2009HalloweenLMSTestingFM99.1 Sign 30%.las10:08:02 PM: Ending Background: Z:LOR2009HalloweenLMSTestingFM99.1 Sign 30%.las10:08:02 PM: Finished show: Closing10:08:02 PM: Starting show: Closing10:08:03 PM: Starting Background: Z:LOR2009HalloweenLMSTestingFM99.1 Sign 30%.las10:08:03 PM: Starting Startup: Z:LOR2009HalloweenLSSDisconnect Zara - Start LOR 5 seconds.lms10:08:08 PM: Ending Startup: Z:LOR2009HalloweenLSSDisconnect Zara - Start LOR 5 seconds.lms10:08:09 PM: Starting Musical: Z:LOR2009HalloweenLMSAnnouncements-Closing.lms10:12:13 PM: Ending Musical: Z:LOR2009HalloweenLMSAnnouncements-Closing.lms10:12:13 PM: Starting Shutdown: Z:LOR2009HalloweenLSSDisconnect LOR -- Start Zara 1 Second.lms10:12:14 PM: Ending Shutdown: Z:LOR2009HalloweenLSSDisconnect LOR -- Start Zara 1 Second.lms10:12:14 PM: Stopping Background: Z:LOR2009HalloweenLMSTestingFM99.1 Sign 30%.las10:12:14 PM: Ending Background: Z:LOR2009HalloweenLMSTestingFM99.1 Sign 30%.las10:12:14 PM: Finished show: Closing10:12:14 PM: Starting show: Closing10:12:14 PM: Starting Background: Z:LOR2009HalloweenLMSTestingFM99.1 Sign 30%.las10:12:14 PM: Starting Startup: Z:LOR2009HalloweenLSSDisconnect Zara - Start LOR 5 seconds.lms10:12:19 PM: Ending Startup: Z:LOR2009HalloweenLSSDisconnect Zara - Start LOR 5 seconds.lms10:12:21 PM: Starting Musical: Z:LOR2009HalloweenLMSAnnouncements-Closing.lms10:16:24 PM: Ending Musical: Z:LOR2009HalloweenLMSAnnouncements-Closing.lms10:16:25 PM: Starting Shutdown: Z:LOR2009HalloweenLSSDisconnect LOR -- Start Zara 1 Second.lms10:16:26 PM: Ending Shutdown: Z:LOR2009HalloweenLSSDisconnect LOR -- Start Zara 1 Second.lms10:16:26 PM: Stopping Background: Z:LOR2009HalloweenLMSTestingFM99.1 Sign 30%.las10:16:26 PM: Ending Background: Z:LOR2009HalloweenLMSTestingFM99.1 Sign 30%.las10:16:26 PM: Finished show: Closing10:16:26 PM: Starting show: Closing10:16:26 PM: Starting Background: Z:LOR2009HalloweenLMSTestingFM99.1 Sign 30%.las10:16:26 PM: Starting Startup: Z:LOR2009HalloweenLSSDisconnect Zara - Start LOR 5 seconds.lms10:16:30 PM: Stopping Startup: Z:LOR2009HalloweenLSSDisconnect Zara - Start LOR 5 seconds.lms10:16:30 PM: Starting Shutdown: Z:LOR2009HalloweenLSSDisconnect LOR -- Start Zara 1 Second.lms10:16:30 PM: Ending Startup: Z:LOR2009HalloweenLSSDisconnect Zara - Start LOR 5 seconds.lms10:16:31 PM: Ending Shutdown: Z:LOR2009HalloweenLSSDisconnect LOR -- Start Zara 1 Second.lms10:16:31 PM: Stopping Background: Z:LOR2009HalloweenLMSTestingFM99.1 Sign 30%.las10:16:31 PM: Ending Background: Z:LOR2009HalloweenLMSTestingFM99.1 Sign 30%.las10:16:31 PM: Finished show: Closing10:16:31 PM: Starting show: Closing10:16:31 PM: Starting Background: Z:LOR2009HalloweenLMSTestingFM99.1 Sign 30%.las10:16:31 PM: Starting Startup: Z:LOR2009HalloweenLSSDisconnect Zara - Start LOR 5 seconds.lms10:16:36 PM: Ending Startup: Z:LOR2009HalloweenLSSDisconnect Zara - Start LOR 5 seconds.lms10:16:37 PM: Starting Musical: Z:LOR2009HalloweenLMSAnnouncements-Closing.lms10:20:41 PM: Ending Musical: Z:LOR2009HalloweenLMSAnnouncements-Closing.lms10:20:41 PM: Starting Shutdown: Z:LOR2009HalloweenLSSDisconnect LOR -- Start Zara 1 Second.lms10:20:42 PM: Ending Shutdown: Z:LOR2009HalloweenLSSDisconnect LOR -- Start Zara 1 Second.lms10:20:42 PM: Stopping Background: Z:LOR2009HalloweenLMSTestingFM99.1 Sign 30%.las10:20:42 PM: Ending Background: Z:LOR2009HalloweenLMSTestingFM99.1 Sign 30%.las10:20:42 PM: Finished show: Closing10:20:42 PM: Starting show: Closing10:20:42 PM: Starting Background: Z:LOR2009HalloweenLMSTestingFM99.1 Sign 30%.las10:20:43 PM: Starting Startup: Z:LOR2009HalloweenLSSDisconnect Zara - Start LOR 5 seconds.lms10:20:48 PM: Ending Startup: Z:LOR2009HalloweenLSSDisconnect Zara - Start LOR 5 seconds.lms10:20:49 PM: Starting Musical: Z:LOR2009HalloweenLMSAnnouncements-Closing.lms10:24:54 PM: Ending Musical: Z:LOR2009HalloweenLMSAnnouncements-Closing.lms10:24:54 PM: Starting Shutdown: Z:LOR2009HalloweenLSSDisconnect LOR -- Start Zara 1 Second.lms10:24:55 PM: Ending Shutdown: Z:LOR2009HalloweenLSSDisconnect LOR -- Start Zara 1 Second.lms10:24:55 PM: Stopping Background: Z:LOR2009HalloweenLMSTestingFM99.1 Sign 30%.las10:24:55 PM: Ending Background: Z:LOR2009HalloweenLMSTestingFM99.1 Sign 30%.las10:24:55 PM: Finished show: Closing10:24:55 PM: Starting show: Closing10:24:55 PM: Starting Background: Z:LOR2009HalloweenLMSTestingFM99.1 Sign 30%.las
michael.farney Posted October 25, 2009 Author Posted October 25, 2009 I found this very interesting post in the forums. Guess when my problem started happening? Yup, it was the Saturday show scheduled from 10pm-1am!toddm1919 wrote: OK, so its Saturday night and it happened again. This time I found the source. The show I run is scheduled from 6:05pm to 1:00am. This works fine for all other nights but Saturday. It seems the scheduler has a problem from Saturday night to Sunday morning.I changed my schedule to end the show at 11:59:59 and the program worked as it should. I changed it to end a 12:00:00 and it "blinked" every 8 seconds. I am still running 2.3.8. I was looking at the list of bug fixes for the newest version, but could not find it listed. Does anyone know if this has been addressed?
michael.farney Posted October 25, 2009 Author Posted October 25, 2009 Here are some threads reporting similiar issues. The solutions were to:1. Not run the show over midnight on Saturdays in the scheduler2. Delete the two schedule files completely and start overPerhaps there is a new bug in the scheduler that was introduced recently?http://lightorama.mywowbb.com/forum72/20103.htmlhttp://lightorama.mywowbb.com/view_topic.php?id=19936&forum_id=76
michael.farney Posted October 25, 2009 Author Posted October 25, 2009 Two more schedule/show issues:http://lightorama.mywowbb.com/forum72/20112.htmlhttp://lightorama.mywowbb.com/forum72/20117.html
michael.farney Posted October 26, 2009 Author Posted October 26, 2009 It only took one email with Bob to find/fix the problem. Version 2.5.6 was released today which fixes the problem:http://lightorama.mywowbb.com/forum55/20137.htmlTalk about customer service! :)
Steven Posted October 27, 2009 Posted October 27, 2009 michael.farney wrote: It only took one email with Bob to find/fix the problem. Version 2.5.6 was released today which fixes the problem:Version 2.5.6 also fixed my problem, after a couple of emails with Bob.
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