s6 not responding

[dawson621]

(decided to post it as a separate topic then include it with my last issue) My s6 sequencer is not responding when I open it. I have Basic Plus and the newest software on Windows 10. 

CPU

    11th Gen Intel(R) Core(TM) i5-11400H @ 2.70GHz

    Base speed:    2.69 GHz
    Sockets:    1
    Cores:    6
    Logical processors:    12
    Virtualization:    Enabled
    L1 cache:    480 KB
    L2 cache:    7.5 MB
    L3 cache:    12.0 MB

 

GPU 1

    NVIDIA GeForce RTX 3050 Laptop GPU

    Driver version:    31.0.15.3598
    Driver date:    5/24/2023
    DirectX version:    12 (FL 12.1)
    Physical location:    PCI bus 1, device 0, function 0
    Dedicated GPU memory    0.6/4.0 GB
    Shared GPU memory    0.1/3.9 GB
    GPU Memory    0.7/7.9 GB

LOR Diagnostic version 6.2.18

Registry: Shared
    AppPath = C:\Program Files (x86)\Light-O-Rama\
    UserDataPath = C:\Users\jorda\Documents\Light-O-Rama\
    AudioPath = C:\Users\jorda\Documents\Light-O-Rama\Audio\
    NonAudioPath = C:\Users\jorda\Documents\Light-O-Rama\Sequences\
    PostInstall = True
    PostInstallVer = 59
    Reset = Not Set

Registry: Tray
    ShowSplash = Not Set
    State = Not Set

Registry: Editor
    NewAnimation\PromptForDefaults = Not Set
    NewMusical\PromptForDefaults = Not Set
    RecentFiles\File1 = Not Set
    RecentFiles\File2 = Not Set
    RecentFiles\File3 = Not Set
    RecentFiles\File4 = Not Set
    RecentFiles\File5 = Not Set
    RecentFiles\File6 = Not Set
    RecentFiles\File7 = Not Set
    RecentFiles\File8 = Not Set
    RecentFiles\File9 = Not Set
    RecentFiles\File10 = C:\Users\jorda\Downloads\Christmas Eve Sarajevo40.loredit
    Toolbars\ShowStandard = Not Set
    Toolbars\ShowTools = Not Set

Networks
    Comm Listener Port = 8837
    Dasher Port = 0
    List Networks = False
    Uses DMX = False
    X10 Port = 0

    Regular = COM 3, Speed 57.6K

AppPath Contents
    AdjMmsEng.dll    9.2.3.1
    amp3dj.ocx    6.1.1.0
    Asoedmms.ocx    3.1.1.0
    DigitalIOX.ocx    6.2.0.18
    FTDIWrap.dll    6.2.0.18
    LComm.ocx    6.2.0.18
    libSkiaSharp.dll
    LOR Assistant V2.3.24.exe    2.3.24.0
    LORActivation.dll    6.2.0.18
    LORChannelIO.ocx    6.2.0.18
    LORCommonUtils.dll    6.2.0.18
    LORDiagnostic.exe    6.2.0.18
    LORHardware.exe    6.2.0.18
    LORHelp.chm
    LORHelp.epub
    LORHelp.pdf
    LORSequence.dll    6.2.0.18
    LORSequencer.exe    6.2.0.18
    LORTray.exe    6.2.0.18
    LORXywrap.dll    6.2.0.18
    LOR_DeviceFile.txt
    OfflineRegistration.exe    6.2.0.18
    OfflineRegistrationBackend.dll    6.2.0.18
    sci.txt
    ServoDogUtility.exe    6.2.0.18
    SSEdit.exe    6.2.0.18
    VBCCR11.OCX    1.1.0.25
    vbCOMHelp.dll    6.2.0.18
    xerces-c_2_6.dll    2.5.0.0

Source Control Information
    SCI Version 1, Mon 11/06/2023 10:40:48.68 
      
    Relative URL: ^/branches/6.002.018
    Revision: 21105
    Vespasian
    release 

[k6ccc]

24 minutes ago, dawson621 said:

My s6 sequencer is not responding when I open it.

That is not overly descriptive.  What does or does not happen when you start the Control Panel?  And yes, it does take a bit of time to fully load.

 

[dawson621]

Here is a video video

[PhilMassey]

Close Control panel, and make sure there are no remnants left over in Taskman processes or reboot.

Start control panel. Try and open Sequencer from the Windows Start menu not from the CP link.

If you have tried a full uninstall and reinstall you may need to open a help ticket and ask for the LOR Regwipe utility to clean stuff up.

 

[dawson621]

Thanks for trying still got the same issue doing your steps, but I just tried running the sequencer as admin and it now works.(don't know if this is proper but it works now)