LP IA Lights Posted November 26, 2023 Share Posted November 26, 2023 I have installed LOR software on a new computer ( I have an advanced License for 3.9) when I try to open the program on the new computer it says disabled. Any help Link to comment Share on other sites More sharing options...
PhilMassey Posted November 26, 2023 Share Posted November 26, 2023 You either need to out in your license key or possibly have used up your five seats. Retrieve key. You will need the email with which you originally signed up https://store.lightorama.com/pages/license-info-and-email-change?_pos=5&_sid=87599b312&_ss=r If you need more seats start a Help Desk ticket and request more. They usually are very accommodating. Link to comment Share on other sites More sharing options...
Dennis Laff Posted November 26, 2023 Share Posted November 26, 2023 I think your new computer has to have the same email address as your old computer. Link to comment Share on other sites More sharing options...
Don Posted November 26, 2023 Share Posted November 26, 2023 1 hour ago, LP IA Lights said: when I try to open the program on the new computer it says disabled This tells me that it's installed, but you don't have a show enabled. If the light bulb is red, then it's installed and running, but does not have a show enabled. Link to comment Share on other sites More sharing options...
LP IA Lights Posted November 27, 2023 Author Share Posted November 27, 2023 Thanks it was operator error using the new computer all good now. THANKS. Merry Christmas to all Link to comment Share on other sites More sharing options...
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