Box on Rails Posted June 23, 2023 Share Posted June 23, 2023 Ok so I added a few new props to my displays for 2023 and I am in the process of making the changes. The main change is transferring all of my 2022 sequences from S5 to S6 and including an entirely new preview. in short I am creating all new sequences with a lot of coping from the S5 sequence to the new S6. One problem I have found is the speed of the animated .gif files are slower in S6. I use a lot of gifs with dancing charicters and they were moving in time with the media music in S5. the same gifs are moving muck slower and are now way out of time with the music in the new S6 sequences. I was wonder if there is a Global setting in the LOR software to fix this issue? Thanks in advance Kenny Link to comment Share on other sites More sharing options...
MattBrown Posted June 27, 2023 Share Posted June 27, 2023 If you open one of the problem GIFs in a web browser or Windows Photo Viewer, does it play at the speed shown in S5 or S6 (or at least which one is closer)? In a reply, can you link to one or more of the GIFs? Or PM me with a link? If you would rather attach them to a help desk ticket, that would be fine also. Matt Link to comment Share on other sites More sharing options...
Box on Rails Posted June 28, 2023 Author Share Posted June 28, 2023 20 hours ago, MattBrown said: If you open one of the problem GIFs in a web browser or Windows Photo Viewer, does it play at the speed shown in S5 or S6 (or at least which one is closer)? In a reply, can you link to one or more of the GIFs? Or PM me with a link? If you would rather attach them to a help desk ticket, that would be fine also. Matt Matt I have opened a ticket (#8236545) that I attached 2 Gif files and the sequence that they are imbedded in. The Gifs play at the same speed in S5 as they do in Widows media player and Windows Photo viewer. It's like S6 play them back at Half speed. Kenny Link to comment Share on other sites More sharing options...
MattBrown Posted June 29, 2023 Share Posted June 29, 2023 On 6/28/2023 at 7:58 AM, Box on Rails said: I have opened a ticket (#8236545) that I attached 2 Gif files and the sequence that they are imbedded in. The Gifs play at the same speed in S5 as they do in Widows media player and Windows Photo viewer. It's like S6 play them back at Half speed. Thanks for the feedback! The issue with slow GIF playback in 6.2.x versions will be fixed in the next release. Link to comment Share on other sites More sharing options...
Box on Rails Posted June 30, 2023 Author Share Posted June 30, 2023 7 hours ago, MattBrown said: Thanks for the feedback! The issue with slow GIF playback in 6.2.x versions will be fixed in the next release. That's awesome. Thanks Matt. Link to comment Share on other sites More sharing options...
Golfer Posted November 5, 2023 Share Posted November 5, 2023 I am having the opposite issue with a couple animated GIFs from Giphy playing too fast ??? Let me know what would help to diagnose Brian Link to comment Share on other sites More sharing options...
MattBrown Posted November 5, 2023 Share Posted November 5, 2023 3 hours ago, Golfer said: I am having the opposite issue with a couple animated GIFs from Giphy playing too fast ??? Let me know what would help to diagnose Brian What version are you running? Your profile says 5.6.6. Link to comment Share on other sites More sharing options...
Golfer Posted November 5, 2023 Share Posted November 5, 2023 I recently updated to 6.2.16. They ran at expected speed in S5 last year Link to comment Share on other sites More sharing options...
MattBrown Posted November 5, 2023 Share Posted November 5, 2023 1 minute ago, Golfer said: I recently updated to 6.2.16. They ran at expected speed in S5 last year Create a ticket with the help desk and attach one of the problem GIF files. Include a link to this topic and mention my name. Thanks! https://helpdesk.lightorama.com/ Link to comment Share on other sites More sharing options...
Golfer Posted November 5, 2023 Share Posted November 5, 2023 36 minutes ago, MattBrown said: Create a ticket with the help desk and attach one of the problem GIF files. Include a link to this topic and mention my name. Thanks! https://helpdesk.lightorama.com/ Tickets started ..>Thanks Link to comment Share on other sites More sharing options...
MattBrown Posted November 6, 2023 Share Posted November 6, 2023 9 hours ago, Golfer said: Tickets started ..>Thanks Thanks for reporting the issue! It will be fixed in the next release. Link to comment Share on other sites More sharing options...
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