Media file issue- “unable to get the total time of tge media file”

[utb ghost]

Upgraded 5 to 6.  I get this message with sequences I upgrade …..  so I just tried to start a new musical sequence, figuring I’d “ see” the simple thing I’m missing.  Darn, same message when I select one of my audio clips - I used them all last many years.  
 

I have to be missing something simple and obvious …… help!

[Jeremiah Ackermann]

Are the audio clips mp3 or some other format such as m4a/mp4?

An audio/video codec could have been installed by another program that overrides the previous codec used. Codec is just one part of the story, other filters could interfere with reading a particular media container/format. A common misconception is all AVIs or MP4s are equal. But AVI and MP4 is just a container format and the video and audio inside can be encoded differently. This is one of many articles that help to explain that. https://www.techsmith.com/blog/understanding-video-file-types-codecs-containers-and-outputs/

With LOR software in general, if Windows Media Player (not groove or one of the other newish media players) can play it, then the software can work with it.

[utb ghost]

MP4, some 3’s -  searched media and found a  solution - doesn’t make sense but it works …. Connected the receiver which drives my outside speakers.  Bingo, all is well.  However, makes no sense to me when upgrading , or starting a new musical sequence, in ver S6, why the speaker needs to be connected and powered up for the media files to be recognized?  That’ll be a huge pain to programming

Edited December 7, 2022 by utb ghost

[k6ccc]

Because newer versions of Windows want to see that there is actually something connected to the speaker or line out.

 

[Orville]

On 12/7/2022 at 2:44 PM, utb ghost said:

Upgraded 5 to 6.  I get this message with sequences I upgrade …..  so I just tried to start a new musical sequence, figuring I’d “ see” the simple thing I’m missing.  Darn, same message when I select one of my audio clips - I used them all last many years.  
 

I have to be missing something simple and obvious …… help!

I get that in Version 4.4.16 PRO as well, MP3 Files, in the box that states that I get a couple of options to select, then one I always choose is try and get the medias total time, or something to that effect.  When I select that option the LOR SE has always found the total time of the file, imported it and I can start work on the new sequence.  Not sure of the exact wording in the pop-up window, just know when I get it and select try and get the total time of the media file, it always worked, and the new sequence was created.

Doesn't version 5 or 6, have this same pop-up with those options to select from?   Would seem kind of irrational to take that pop-up out with those options to choose from as that always got me past this issue, at least in 4.4.16 PRO it has.

[Brianc_1978]

I'm trying to use and Audio file that plays just fine in Windows media and any other software that I have that plays music.. s6 just says unable to play media file, can't be used. How do I get this fixed? This is obviously an issue w/ s6.. Oh wait I fixed it- I closed s6 and reopened it.. Why should I have to do this?