billmitch57 Posted July 30, 2022 Share Posted July 30, 2022 I just purchased a new laptop to run my show this year but I can't figure out how to transfer the LOR license from the old one to the new one. I thought you could have more than one computer on the same license but that may have changed? Any advice? Thanks...Bill Link to comment Share on other sites More sharing options...
Don Posted July 30, 2022 Share Posted July 30, 2022 There is no "transfer." Just license the software on the new computer. You have 5 seats (installs on different computers) on a license. Link to comment Share on other sites More sharing options...
billmitch57 Posted July 30, 2022 Author Share Posted July 30, 2022 Thanks Don...it says I have installed on the maximum number of computers which seems odd but I don't need it on the old one any longer. How do I free up that seat to use on the new laptop? Link to comment Share on other sites More sharing options...
Don Posted July 30, 2022 Share Posted July 30, 2022 Submit a ticket to the help desk. Link to comment Share on other sites More sharing options...
Brian Mitchell Posted July 30, 2022 Share Posted July 30, 2022 There is a way to delete old computers off your license , I just did it when I also bought a Lenovo laptop. I just don't remember where I did it. It showed me a list of licensed computers and let me delete some. I'm sure someone with a better memory than me can answer. Link to comment Share on other sites More sharing options...
PhilMassey Posted July 30, 2022 Share Posted July 30, 2022 To my knowledge there has never been a way to free up a seat, at least as far back as S2. The seat "dies" with the PC. I have requested new seats several times and always been quickly accommodated. Link to comment Share on other sites More sharing options...
Don Posted July 30, 2022 Share Posted July 30, 2022 Yeah ... if someone found a way to remove a license, I'm pretty sure that'd be some violation of something, somewhere. There isn't a way to remove a license from your account, stored on the LOR servers. Link to comment Share on other sites More sharing options...
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