Yodlei Posted April 7, 2022 Share Posted April 7, 2022 Thanks to all who recommended this company. Excellent product..very bright, very fast ship & excellent customer service. I just wanted to put a shout-out how they corrected a couple of issues I had & note their excellent customer service. I placed 2 orders during their pre-sale in Jan.; 1 for in-stock strings & another for the rest for delivery pre-Sept. In-stock was here in 3 days. While going through some existing store-bought strings to make some DIY coro shapes for V-Day, St. Pat's, Easter & 4th, saw they had a "Tax-Sale" going on presently until 4/15/22. After going over my Jan. pre-order to make sure I didn't miss anything before I placed my 3rd in-stock order 3/23, I noticed I made a mistake & ordered a case of 35 ct. pure white instead of warm white & emailed them even though I figured it was fruitless. They replied that they corrected my order & will ship warm white instead. For my 3rd in-stock order, there were a couple of strings that had very low inventory so I noted in the comment box when placing my 3/23 order that if anything wasn't available, to remove it since I didn't want it to hold up the order. It still hadn't arrived as of yesterday so I emailed them late & said sorry to be a pain but was there a problem with this last order as I hadn't received it nor a shipping notification. Deana replied within a couple of hours that I wasn't being a pain & that 1 50ct red string was on back-order & holding it up & the "note" must have gotten overlooked. She removed it, refunded it & said balance will ship tomorrow. Just an FYI that they are awesome to deal with!!! Link to comment Share on other sites More sharing options...
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