wicket82 Posted September 27, 2020 Share Posted September 27, 2020 I keep having the software crash on me. It started after I upgraded to 5.5.4. I have submitted several error reports. I am trying to get a video of what is happening. But I have text on my mega tree as a "Text" effect. I open up the effect and copy the text. I then click on "TextPE" effect and it crashing instantly. I have had it crash probably 10-12 times now while changing effects (don't think it's all be changing the same effect). And I just had it happen when i just opened the effect and tried to change from "Text" to "TextPE". I opened the software and opened my sequence. Once it rendered everything, I went to the effect I wanted to change. Opened it up, click the effect to change it from "Text" to "TextPE" it crashed. I made a 20 second video of what I am doing when it does it. I can't attached the video as it's too big to post here Link to comment Share on other sites More sharing options...
k6ccc Posted September 27, 2020 Share Posted September 27, 2020 Upload the video to YouTube or Vimeo and post the link. Link to comment Share on other sites More sharing options...
MattBrown Posted September 27, 2020 Share Posted September 27, 2020 Error reports have been received and will be addressed in the next release - coming soon. Matt Link to comment Share on other sites More sharing options...
wicket82 Posted September 27, 2020 Author Share Posted September 27, 2020 Here is a video what is happening. I had just opened S5 and opened the sequence. Went to the effect and opened it and tried to change it when it crashed. 50 minutes ago, MattBrown said: Error reports have been received and will be addressed in the next release - coming soon. Matt Thanks Matt 1 Link to comment Share on other sites More sharing options...
MattBrown Posted September 27, 2020 Share Posted September 27, 2020 Thanks for the video - it was helpful. Matt Link to comment Share on other sites More sharing options...
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