jimswinder Posted August 3, 2018 Posted August 3, 2018 so...decided to update from version .18 to .34. Try to open up Sequence Editor and get the following error message: "Light O Rama is not correctly installed" *sigh*
k6ccc Posted August 3, 2018 Posted August 3, 2018 My general recommendation if it does not go well is to un-install, then delete the LightRama directory in Program files, and then re-install. If that still does not work, after the complete un-install, run the registry wipe program and then re-install. My old work XP computer required the complete un-install EVERY time (did not have to do the registry wipe).
xmasjam Posted August 3, 2018 Posted August 3, 2018 You will need to open a ticket with LOR Help Desk. That happen to me. There are parts of the software that did not get deleted. LOR support found the software that would not delete, removed it and then I did a new install and the software worked.
xmasjam Posted August 3, 2018 Posted August 3, 2018 You can get the registry wipe program that Jim mentioned here http://www.lightorama.com/downloads/SoftwareUpgrade.html in case you did not know
Recommended Posts