Boxcab Posted December 17, 2015 Posted December 17, 2015 Brand new string of LED mini lights with one section of 10 or so lights that are out. What's the best way to resolve the problem? I'm new to the LED world.... Thanks ahead of time for the guidance.
packen Posted December 17, 2015 Posted December 17, 2015 If it's brand new, I would take it back and exchange it for a new one.
Brian Mitchell Posted December 17, 2015 Posted December 17, 2015 LED Keeper. But, what he said if it is new.
robongar Posted December 17, 2015 Posted December 17, 2015 I had that problem with 2 strings last year, from a well know distributor. I email him a picture of both. He put two replacements in the post the same day to Canada. You can't beat that for service.
SparkDr Posted December 18, 2015 Posted December 18, 2015 Let me guess...it's a string of GREEN lights?
robongar Posted December 19, 2015 Posted December 19, 2015 (edited) They were both orange, first half on one string, second half on other. Edited December 19, 2015 by robongar
Dennis Cherry Posted December 19, 2015 Posted December 19, 2015 https://www.homedepot.ca/en/home/p.led-keeper.1000655686.html
jfuller8400 Posted December 19, 2015 Posted December 19, 2015 I've had really bad luck with some of my LED's this year as well. Unfortunately I bought them at the end of last season so I can't return/exchange. The problems I've had tend to be LED's that burn out and take out the rest of the string (since they are wired in series). As long as they aren't sealed, I've been able to troubleshoot/find/fix the bad bulb using a volt-ohm meter similar to fixing a mini-incan string. If it's a sealed string, then you really need something like an LED Keeper to find/fix. the latest issue of Planet Christmas magazine has an article on how to build and LED string tester as well.
Boxcab Posted January 18, 2016 Author Posted January 18, 2016 Thanks for the help. Mine were blue lights I bought last year, so no chance to return. LED Keeper it is.
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