jerrymac Posted July 28, 2015 Share Posted July 28, 2015 Anyone know how to contact Todd or Dave at DIY LED Express? I have been leaving messages on there board for over a month with no response, guess there may be a issue with there email contact connect. Link to comment Share on other sites More sharing options...
George Simmons Posted July 28, 2015 Share Posted July 28, 2015 The quickest way I know is through their Facebook page. Link to comment Share on other sites More sharing options...
1983ss454 Posted July 28, 2015 Share Posted July 28, 2015 Facebook or email, always hear back the same day generally Link to comment Share on other sites More sharing options...
wmilkie Posted July 28, 2015 Share Posted July 28, 2015 (edited) sometimes he may be busy, but he has always replied within a day. Sometimes, I do have to send him multiple emails and change the subject line to get his attentionI just placed an order yesterday, so he's there Edited July 28, 2015 by wmilkie Link to comment Share on other sites More sharing options...
worksopian Posted July 28, 2015 Share Posted July 28, 2015 I have a similar issue...emailed him a few days ago and still waiting for a response. Link to comment Share on other sites More sharing options...
dgrant Posted July 28, 2015 Share Posted July 28, 2015 I placed an order back in January. I got it last month. They are difficult to contact and they don't respond very fast plus the fact there's no phone number to call. I have yet to test the pixel strings I ordered, so that's yet to come but at least I received what I ordered. Link to comment Share on other sites More sharing options...
dlovely Posted July 28, 2015 Share Posted July 28, 2015 (edited) Anyone know how to contact Todd or Dave at DIY LED Express? I have been leaving messages on there board for over a month with no response, guess there may be a issue with there email contact connect. Jerry, your emails all get returned... I responded to your email to Todd that he forwarded to me, the duplicate you sent me and then the followups. This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of itsrecipients. This is a permanent error. The following address(es) failed: jerry@them**.com The mail server could not deliver mail to jerry@them**.com. The account or domain may not exist, they may be blacklisted, or missing the proper dns entries. ------ This is a copy of the message, including all the headers. ------ Return-path: <dlovely@diylede**.com>Received: from (Exim 4.82)(envelope-from <dlovely@diylede**.com>)id 1ZJrAu-001bEU-EJfor jerry@them**.com; Mon, 27 Jul 2015 17:47:13 -0500From: David Lovely <dlovely@diylede**.com>Content-Type: multipart/alternative; boundary="Mail=_1B0F6113-8B0D-41C2-BCC3-0CCE247C05FA"Subject: Fwd: Mail delivery failed: returning message to senderDate: Mon, 27 Jul 2015 17:47:11 -0500References: <E1ZIgtE-001q7X-Sx@www.diyledexpress.com>To: jerry@them**.comMessage-Id: <81EA1EE8-8DD9-4F6E-8AC5-043DEB77F473@diyledexpress.com>Mime-Version: 1.0 This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of itsrecipients. This is a permanent error. The following address(es) failed: jerry@mcgu**.com The mail server could not deliver mail to jerry@mcgu**.com. The account or domain may not exist, they may be blacklisted, or missing the proper dns entries. ------ This is a copy of the message, including all the headers. ------ Return-path: <dlovely@diylede**.com>Received: from (Exim 4.82)(envelope-from <dlovely@diylede**.com>)id 1ZIgtE-001q7E-Jjfor jerry@mcgu**.com; Fri, 24 Jul 2015 12:36:08 -0500From: Dave Lovely <dlovely@diylede**.com>Content-Type: text/plain;charset=us-asciiContent-Transfer-Encoding: quoted-printableMime-Version: 1.0 (1.0)Subject: Re: Message from DIY LED ExpressMessage-Id: <00C8EFF0-6C06-4647-AFED-1E4D1DFBC32A@diyledexpress.com>Date: Fri, 24 Jul 2015 12:36:07 -0500References: <23b86737f8793a91dc00ce1833b995a3@www.diyledexpress.com>In-Reply-To: <23b86737f8793a91dc00ce1833b995a3@www.diyledexpress.com>To: Jerry McGuffin <jerry@mcgu**.com> Edited July 29, 2015 by dlovely Link to comment Share on other sites More sharing options...
jerrymac Posted July 29, 2015 Author Share Posted July 29, 2015 Thanks got it, I figured there was some issue with the mail since always had good luck with diyledexpress. It turns out my registered email was incorrect. Not there fault. Link to comment Share on other sites More sharing options...
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