Santas Helper Posted November 16, 2013 Posted November 16, 2013 First, I have started a ticket with LOR but maybe someone can provide input.In my last encounter during Halloween, Don suggested going to a older version. I didn't because that doesn't seem the right thing to do if no problems should exist with the 3.10.12 and how easy is it to reload an older version? Do I obtain an older version with my current newer version without costs or hiccups?So here is my two problems. And just to add, I've been using LOR since 2005. Just a hint on some simple questions that might come up. I recently upgraded to 3.10.12 and have two problems I never encountered with version 1. Gosh version 1 was so easy without a lot of bugs.I try to resize an event at the beginning of the sequence to bring the rest of the sequence in time like I could in version 1 and it only adds an event, does not shift the rest of the sequence like before.The other problem is a sequence all of a sudden stops then showing errors saying there was an error and had to shut down. This happened during Halloween and now again for two different events/sequences. Never had that with version 1 either.Not good for hopes of a version better that V1.Am I missing something here?Thank you,Tom
Santas Helper Posted November 16, 2013 Author Posted November 16, 2013 Okay, thanks to the LOR help desk AND the fast response.ONE issue is resolved.I didn't realize there was an option to "Skew Track" under the edit button. V1 sure wasn't like that.Anyway, that fixed that. And I thank you LOR help desk (Mike)Now I have to duplicate the error because it doesn't happen every time. But we're making progress. So who in the world come up with "Skew Track" ?... to adjust timing from a cell for the whole sequence.
Joe Polenchar Posted November 16, 2013 Posted November 16, 2013 Okay, thanks to the LOR help desk AND the fast response.ONE issue is resolved.I didn't realize there was an option to "Skew Track" under the edit button. V1 sure wasn't like that.Anyway, that fixed that. And I thank you LOR help desk (Mike)Now I have to duplicate the error because it doesn't happen every time. But we're making progress. So who in the world come up with "Skew Track" ?... to adjust timing from a cell for the whole sequence. Hey Tom, Hope things are going well for you this season. I never had s1 software. I still am running s2.9.4 and the skew track has been there from the day I installed it. Hope that you can get things figured out. What you are having happen to you is the reason I am still using S2. Happy Lighting, Joe
Santas Helper Posted November 16, 2013 Author Posted November 16, 2013 Hey Tom, Hope things are going well for you this season. I never had s1 software. I still am running s2.9.4 and the skew track has been there from the day I installed it. Hope that you can get things figured out. What you are having happen to you is the reason I am still using S2. Happy Lighting, Joe Hey Joe,Maybe they started the skew thing in S2. Anyway, I appreciate you chiming in.Things are going good. Just a little hiccup learning S3 and possible error with LOR shutting down.I like your avatar BTW And Happy Lighting to you as well,Tom
George Simmons Posted November 16, 2013 Posted November 16, 2013 Something else you might want to look into to help troubleshoot that sequence error message is the LOR Verifier - now more versatile than ever!
Santas Helper Posted November 16, 2013 Author Posted November 16, 2013 Something else you might want to look into to help troubleshoot that sequence error message is the LOR Verifier - now more versatile than ever! LOR Verifier?
Santas Helper Posted November 16, 2013 Author Posted November 16, 2013 LOR Verifier? Found it George.There were no errors pertaining to the two sequences that abruptly ended.I thank you for making me aware of the Verifier though. Something to keep in mind and check from time to time. Tom
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