LOOK - You Have Questions, We Have Answers

[Guest wbottomley]

It's getting that time of the year when a newbie or novice comes to the support forum with questions. To help everyone, here's a guideline that will help the Q & A process go much smoother. These are not rules, just suggestions.

1) Search here or on Google

2) Write clear and concise

3) Explain the steps you have taken

4) Type of equipment

5) Your experience level

Remember, shotty questions will yield shotty answers. Be clear, concise, and to the point.

[Max-Paul]

It's getting that time of the year when a newbie or novice comes to the support forum with questions. To help everyone, here's a guideline that will help the Q & A process go much smoother. These are not rules, just suggestions.

1) Search here or on Google

2) Write clear and concise

3) Explain the steps you have taken

4) Type of equipment

5) Your experience level

Remember, shotty questions will yield shotty answers. Be clear, concise, and to the point.

I would like to add to the list. and maybe offer a point to #4. For #4 we are talking about the model of controller.

I would offer up #4a what do you have connected to the controller? LEDs, Icans (what size and how many) Relay or motor?

Any other details, sequence of events that led up to the problem. Like electrical lighting storm before things went wrong. Is there a black mark on the board. Did you check the fuses, and or swapped fuses. A single sentence is not going to give us much to go on. And if LOR Admin start to come down on us other users. We might just back away from all potential problem questions.

Thanks for understanding.