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16 Channel board quit working


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One of my 16 channel boards (the green board) just quit working. The lights on all 16 channels will only come on at about 5% intensity. I changed both fuses, checked all of my connections, and I can't figure out what to try next. The red indicator light is lit.

Ron

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The problem has been resolved! I just wanted to thank Dan and Mary for the fantastic customer service, as always! I don't think I have ever dealt with a company anywhere with the customer service that Light-O-Rama provides.

Thanks again Dan!!!

Ron

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RichardH wrote:

We are dying from suspence on what the issue was.



Me too. It might help out myself and/or others in the future if something similar happens.

Tom

Edit: spelling
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All I had to do to fix the problem was to reset the board by following the following steps...


  1. Power off the unit
  2. Set the unit ID to '00'
  3. Power on the unit for 5 seconds
  4. Set unit ID back to the original value


The unit works perfectly again!

Ron

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