Robert G. Posted November 12, 2011 Share Posted November 12, 2011 When I use the hardware utility to name/recognize my controllers, I hooked up controller 1 and it found it and everything, then I unplugged 1 and hooked up controller 2 and it found that one too. Then I had them both hooked up and all it told me was "Unknown Device???" where its supposed to tell me the controller name. Also, when I named controller 1, it was set fine, but when I tried to name the second one, it said "Unit ID may have been changed. Unable to verify." What is wrong with controller 2 being recognized? Last year I was using both controllers but #2 was just a copy of #1's sequence. Why am I not able to get these setup properly?-Thankswww.ourlightdisplay.webs.com Link to comment Share on other sites More sharing options...
Richard Hamilton Posted November 12, 2011 Share Posted November 12, 2011 First of all, what version of the software are you using? Once of the problems you mentioned is an issue I remember seeing on the forum with 3.0 and then there was a quick update to 3.01 (or some version) that fixed the issue... among other issues. Link to comment Share on other sites More sharing options...
Robert G. Posted November 12, 2011 Author Share Posted November 12, 2011 The version I'm running is 4.0 Link to comment Share on other sites More sharing options...
LOR Staff Posted November 12, 2011 Share Posted November 12, 2011 Version 4? Did I have a stroke and don't remember working on that? Sorry Robert.. Little humor there....Are you sure you don't mean some version of S2 or S3? Start up the sequence editor and take a look at the title bar. You'll see the Version number there (Something like v3.1.2) Link to comment Share on other sites More sharing options...
LOR Staff Posted November 12, 2011 Share Posted November 12, 2011 (holy double post batman!) Link to comment Share on other sites More sharing options...
Robert G. Posted November 12, 2011 Author Share Posted November 12, 2011 The version of hardware utlity is V2.9.4. The mode of controller is 4.0. Woops. Link to comment Share on other sites More sharing options...
mmais68569 Posted November 12, 2011 Share Posted November 12, 2011 Did you change the ID on unit 2 to 2? Mike Link to comment Share on other sites More sharing options...
-klb- Posted November 12, 2011 Share Posted November 12, 2011 If you had both controllers set to the same ID last year, so they would run the same thing on both sets of channels, you won't be able to find them both at the same time..The hardware utility says "Controller number one, tell me what you are", and both controllers with ID of 1 respond at the same time. The PC & hardware utility can't understand both controllers trying to talk at the same time. Link to comment Share on other sites More sharing options...
Robert G. Posted November 13, 2011 Author Share Posted November 13, 2011 But when I change controller 2 to ID 2, it says it may have been changed, can't be verified. Maybe I should just update...Where can I find the latest version? Link to comment Share on other sites More sharing options...
-klb- Posted November 13, 2011 Share Posted November 13, 2011 Changing the ID with only 1 unit attached? Have you tried sending commands to it to see if it turns channels on/off with the new ID, or old one? Link to comment Share on other sites More sharing options...
Robert G. Posted November 13, 2011 Author Share Posted November 13, 2011 I had lights plugged into ch 1 of each controller. I opened the sequence editor and had only ch 1 (of unit 1) on. However, ch 1 on unit 1 AND 2 were both on, (unit 2 is just copying 1). Then I set just ch 1 on unit 2 and nothing went on. So this is telling me that unit 2 is obviously not recognized besides copying unit 1. Link to comment Share on other sites More sharing options...
lightzilla Posted November 13, 2011 Share Posted November 13, 2011 The controllers do come in 01 when new & the ID needs to be changed. So if you mirrored controller two last year and left the ID at 01 then simply set the ID.select 01 as the old ID and change the new ID to 02, if you did that already, then select 02 in the old ID and change the new ID to 02 and press set.Then go up and click on refresh and see if it shows up.Select auto configure 1st for your comm port and then set the unit ID.I had issues too....I had no signals to any controllers at 1st this year until I removed 1 phone cable line from a controller and then the hardware utility found some controllers, & so I removed what controllers had phone line & replaced those with cat5 cable & all the controllers were found then.1 new controller card is not working at all and so I plan to send it back. Thank God I have a back up controller card to replace the bad card.. Link to comment Share on other sites More sharing options...
Guest wbottomley Posted November 13, 2011 Share Posted November 13, 2011 This thread reminds me why I do this.... Link to comment Share on other sites More sharing options...
cmoore60 Posted November 13, 2011 Share Posted November 13, 2011 A couple of things to try.1. Try plugging the cat 5 into the other RJ45 jack. May be a situation of a poor connection. Which I doubt as the system is not full duplex. It can only talk or listen.2. Instead of selecting unit 1 to change to 2...with the controller you wish to change connected....select the any option and set it to 2.I suspect that the comm chip is the issue and is not flipping to transmit the status or ID of the contrller. If you can get the ID to change, that flipping to transmit is not an issue unless you are using triggers on that unit.Chuck Link to comment Share on other sites More sharing options...
Robert G. Posted November 14, 2011 Author Share Posted November 14, 2011 Thanks cmoore, I tried what you said and after changing the existing ID from "any unit" to 02, it said it was changed. I also changed controller 1 from "any unit" to 01, just to be sure. Hopefully the problem is fixed. I will test it out later tonight. Thanks. Link to comment Share on other sites More sharing options...
Robert G. Posted November 14, 2011 Author Share Posted November 14, 2011 Ok so I tested it just now, and controller 2 is still copying 1. Both IDs said they were set correctly, controller 1, controller 2. What is going on? Link to comment Share on other sites More sharing options...
-klb- Posted November 14, 2011 Share Posted November 14, 2011 Do the show up as two separate units when you refresh the network search? You did have them connected one at a time, for both ID set commands?If all that is ok, is it possible that your sequences are 32 channels with the channels duplicated? Link to comment Share on other sites More sharing options...
Robert G. Posted November 15, 2011 Author Share Posted November 15, 2011 I set up their IDs individually as needed, but when running sequence editor, channel 1 (unit 1) will also make channel 1 (unit 2) light. That's the copy effect because when I run just channel 1 (unit 2) nothing lights up, so its all based off of unit 1's sequencing. I don't know why its still doing this becuase I have reset/renamed the controller IDs several times. What's left to try? Link to comment Share on other sites More sharing options...
jimswinder Posted November 15, 2011 Share Posted November 15, 2011 how many channels do you have set-up in your sequence?Just one?Or perhaps two (or more) where you have the same events in Unit 1 Channel 1 and another channel with the same events labeled Unit 2 Channel 1? Link to comment Share on other sites More sharing options...
Robert G. Posted November 15, 2011 Author Share Posted November 15, 2011 Well thats what I was talknig about, I don't have that, everything is set up properly but I'm still having issues... Link to comment Share on other sites More sharing options...
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