TJ Hvasta Posted February 13, 2011 Posted February 13, 2011 This is for Dan.. I did the upgrade purchase from Standard to Advanced Friday afternoon but haven't received any update info from the LOR server.. Does it take a person to log upgrades and I have to wait for a weekday? Just wondering..TJDate Fri Feb 11 16:27:21 EST 2011Ship to TJ Hvastaxxxx E. Hopi AveMesa AZ 85204US United StatesxxxxxxxxxxBill to SameE-Mail xxxxx@cox.net (emailed)Payment VisaName Code Qty Each Options----------------------------------------------------------S2 Software - Upgrade SW-Upgrade 1 40.00 Optional CD = Download Only (no CD)S2 Upgrade = Standard to Advanced (+40.00)Subtotal 40.00Shipping 0.00Tax 0.00Total 40.00
-klb- Posted February 13, 2011 Posted February 13, 2011 There may just be some email notification issues. Remember, your license key does not change. You just need to tell your software to query the license server again, to see what feature level the license server states that you currently have. You can give it a try, and if no luck, check Monday.License server failures have happened, but they appear to be really rare. Email issues seem to be much more common.
LightORamaDan Posted February 14, 2011 Posted February 14, 2011 There were no issues with the database that we can see. License retrievals and registrations were working. However the automated feed from the store to the database did not seem to work on your transaction.I noticed that it was 8:20 AM today that your license was upgraded so I assume it was done by a support person at LOR when they came in this morning.Dan
TJ Hvasta Posted February 14, 2011 Author Posted February 14, 2011 Ok thanks.. I was guessing it was just a weekend thing, no one in the office..
Aaron Maue Posted February 14, 2011 Posted February 14, 2011 Not that it matters at this point, but I upgraded mine over the weekend and got an instant (almost) response. Weird.
Guest wbottomley Posted February 15, 2011 Posted February 15, 2011 I'm just bringing light to OP's post.He posted order information that can be crucial to hijacking his license key.With the order number & email address, I could in theory transfer their key to my email address with this web page: (http://lightorama.com/ChangeLicenseEmail.htm).Everyone needs to be careful when posting information about their order. I would suggest an email or pm to Dan if this were occur.
LightORamaDan Posted February 16, 2011 Posted February 16, 2011 Mountainwxman wrote: I'm just bringing light to OP's post.He posted order information that can be crucial to hijacking his license key.With the order number & email address, I could in theory transfer their key to my email address with this web page: (http://lightorama.com/ChangeLicenseEmail.htm).Everyone needs to be careful when posting information about their order. I would suggest an email or pm to Dan if this were occur.Thanks for pointing that out... I should have said something. I edited the original post.----------
Guest wbottomley Posted February 16, 2011 Posted February 16, 2011 Good deal. I'm not a crook but could play one very easily in today's information world.
TJ Hvasta Posted February 17, 2011 Author Posted February 17, 2011 Thanks Bill, I didnt notice the order # on the post.. Thanks Dan for editting it too..I've recieved several emails from the server with the corrected level now.. Thanks again..TJ
Guest wbottomley Posted February 17, 2011 Posted February 17, 2011 TJ Hvasta wrote:Thanks Bill, I didnt notice the order # on the post.. Thanks Dan for editting it too..I've recieved several emails from the server with the corrected level now.. Thanks again..TJThat's probably because I was having the server send them.
Don Posted February 17, 2011 Posted February 17, 2011 Mountainwxman wrote: That's probably because I was having the server send them. You too?
Guest wbottomley Posted February 17, 2011 Posted February 17, 2011 Don wrote:Mountainwxman wrote: That's probably because I was having the server send them. You too? Too funny Don.
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