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Hardware Manager cannot find units!!! Help!!!

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I am a little frustrated. The hardware manager does not find my controllers.

Power good.

LED steady.

COM Port 3.

Max units at 10

Brand new controllers.

Egads. Whats wrong:shock::shock:........Help!!!!!!!!!!!!!!

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did you load the new hardware utility from the disk replacing the old utility, if yes try setting max units higher then try again, i tried finding just one on max units 10 and found nothing but when i adjusted all the way back to 240 for some reason it found it... it will take some time at 240 but will more than likely work

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