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Upgading help


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I am currently runn 2.8.10 on my show PC but am running 2.8.12 on my sequencing PC. Yesterday and today I tried to upgrade to 2.8.12 on my show PC and it searches for the folder then stops and I get a pop up that tells me it cannot save to the temporary folder it locates. I am thinking the PC is trying to do the upgrade but cannot locate the correct folder.

What should I do? Can I save the file to the PC then just run the program from the computer rather than the website? I have done up grades on this PC throughout the year without an issue till now.

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