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Latest S2 version update not opening


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What did I miss?

I updated my S2 software to the latest version but my computer is still using the old version. The new update downloaded fine but when I access the Hardware Utility it is still using the old version. I do not profess to be a computer geek but usually am able to get by.

Any ideas or suggestions?

Thanks,

Sparksspeed

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Sounds like 2.8.10 didn't install correctly or completely. The first thing I'd do is uninstall and re-install. Be sure to reboot your pc in between. Also, don't interfere with the download in any way. Even if it looks like it's finished, it isn't finished until the download dialog box closes on its own.

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You mention you "downloaded"...did you then double-click to install? Don't mean to insult, but you didn't mention if your install process gave you any warnings, etc.

After installing, always helps to reboot.

Open the sequence editor and check help->about...still says 2.8.X, or some version pre 2.8.10?

Besides uninstalling, assuming it was a bad install, also download the installation cleaner from the downloads page and run it.

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