james morris Posted April 8, 2019 Share Posted April 8, 2019 When I try to save a gif file as a sup file sometimes it makes me save it as supe file to save it as a sup file I have to copy it paste it in a new setup then save it Link to comment Share on other sites More sharing options...
BrianBruderer Posted April 8, 2019 Share Posted April 8, 2019 You are probably using an older version of SuperStar. There was a bug where if you have imported a gif or other image file and you are still in the "large" grid mode then superstar saves the sequence as a .supe file. Superstar saves a file as a supe file whenever the license level does not support the number of channels in the sequence. The bug happened because the code thought you had 64 ribbons because you were in large grid mode. There are two solutions: 1) make sure you are in "normal" grid mode whenever saving a sequence. 2) download the latest version of the software Link to comment Share on other sites More sharing options...
james morris Posted April 8, 2019 Author Share Posted April 8, 2019 I'm using 4.41 I downloaded and install Link to comment Share on other sites More sharing options...
james morris Posted April 8, 2019 Author Share Posted April 8, 2019 After reading more of your post I got it thanks Link to comment Share on other sites More sharing options...
Grinch Posted April 9, 2019 Share Posted April 9, 2019 No the bug still shows up on occasion on the latest version 5.2.4, just been working around it when it happens Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now