htebault Posted October 20, 2019 Share Posted October 20, 2019 I am almost done converting my sequences for our new location. I am using S5 to create a new sequence, inserting the existing Superstar Sequences into the 12 CCR/Star element. All that worked well until I worked to convert the God Bless the USA military melody. In Superstar the sequence works great - but if I use S5, create a new sequence, save the file, then choose select row, insert Superstar sequence - I get to Superstar, open the God Bless sequence, in Superstar it works great - on exiting, and telling S5 - yes, insert - the playback in S5 displays only the initial 29 seconds of SS display, but then nothing else. If you know the song, it is where the beat starts. I have no idea why - all my other sequences work just fine only this one is causing me heartburn right now. Thoughts ? Link to comment Share on other sites More sharing options...
htebault Posted October 22, 2019 Author Share Posted October 22, 2019 As an UPDATE - I did open a Trouble Ticket and have gotten a fix. There was a bug that was identified and appears to have caused my problem. When I used the updated program Tech Support provided, this works properly. THANKS :Support - you ROCK. Link to comment Share on other sites More sharing options...
msteiner57 Posted October 25, 2019 Share Posted October 25, 2019 im having the same problem. What did they do for you? I have a help ticket submitted. Just trying to get a quick answer. Thanks Link to comment Share on other sites More sharing options...
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