Please wait while Windows configures error on XP

[Bret LeFevre]

I had a computer problem and had to reinstall windows XP on my computer. I removed LOR with the Add/Remove programs in windows, I ran the LOR wipe registry program, and checked it with the Windows install cleaner. When I try to install LOR 2.6.2 I continually get the Please wait while windows configures LOR. It sticks in a loop for ever till I power off the computer. I have uninstalled and reinstalled numerous times and things change with a section actually installing but I still get the endless loop. I ran LOR 2.6.x last christmas just fine. Now on a new install it won't install.

I have the registered version of LOR, Windows XP, and Media Player 11.

Any ideas?

Bret

[Guest guest]

Bret, Check your firewall settings, as this could also do that. If you are running any virus or other type of scanning software?, you may need to disable it as well, what sometimes happens is the virus scanner continually scans a program being installed and if it can't determine if it's safe or not, ends up in a perpetual loop (endless looping).

So if you have any other software opened or running, make sure the only installer/program running is the LOR software and nothing else, this will also help to speed up the installation too.

Hope some of this helps you to get your LOR software re-installed.

[-klb-]

Also make sure your windows updates are completely applied, and that your system is not trying to install some updates on shut down. I've seen one instance where windows updates that were in process appear to have messed up a LOR install.

Also, ensure you are installing from a locally saved copy of the installer, not a network share, or off the web link...

[Bret LeFevre]

Well I don't have a virus program installed yet, the firewall software is turned off, no other programs running, all windows updates updated with a fresh restart, and I still get the infinite loop when I install LOR. Any more ideas?

I have tried alot of things but I don't know what is wrong.

[basis21b]

If you did not save the original download of 2.6.2 and downloaded after the reinstall, have you checked to make sure that the download was complete?

When I check the properties of LOR-2.6.2.exe it says the size is 21,560,185 bytes and the size on disk is 21,561,344 bytes.

[bob]

I know you said that you "checked it with the Windows install cleaner", but I think you might want to try that again. This is definitely something that happens when Windows gets confused about what is installed.

I would suggest being very thorough while doing it - for example, reboot frequently, pretty much after every step. And make sure your computer is up to date with Windows Update. Even after you install the things Windows Update says are available, immediately reboot, then check Windows Update once again - it often will say that new things are available once you have installed some.

And if you have more than one "Light-O-Rama" entry in either Add/Remove Programs or the Windows Installer Clean Up Utility, get rid of them all.

If you've been installing an old copy of LOR first (such as LOR 1) and then installing version 2.6.2 on top of it, don't. It should work fine, but there's no need to do it, and since you're having some kind of strange installation problem, it's probably best to keep things as simple as possible.

And, again, reboot reboot reboot.

[Bret LeFevre]

Bob, I uninstalled LOR, Add remove programs, LOR registry, Windows install remover, checked for LOR folders and removed them, run regedit and made sure LOR was removed.

I reset the computer and checked for Windows updates and installed them all, I hope, reset the computer again, and again to make sure. I found my old copy of LOR 2.6.0 and installed it. It installed just fine. I then opened the Sequence editor and the infinite loop error popped up. This is crazy. I just can't figure out what is wrong.

Any other ideas?

[Bret LeFevre]

Basis21b, the file downloaded from LOR is 20,055 every time I download it. Are you sure yours is 21,560?

[basis21b]

Bret LeFevre wrote:

Basis21b, the file downloaded from LOR is 20,055 every time I download it. Are you sure yours is 21,560?

My version of the 2.6.2 version is 21,055KB when displayed in the explorer. I get the other numbers when I right-click and check the properties of the file.

[lutmd]

I am having the same problem using Vista. I have uninstalled and re-downloaded about 10 times. I have disabled my firewall and virus protection and I keep getting a continuous loop of "please wait while windows configures light o rama". Please help.

[-klb-]

lutmd wrote:

I am having the same problem using Vista. I have uninstalled and re-downloaded about 10 times. I have disabled my firewall and virus protection and I keep getting a continuous loop of "please wait while windows configures light o rama". Please help.

Have you made sure all versions/instances of LOR were uninstalled?

Then run the windows installer clean up utility, and removed any LOR software that it finds?

http://lightorama.mywowbb.com/forum90/19876.html

Then run it again, and be sure it really shows no instances of LOR?

Run windows update, and get everything up to date?

Reboot, and ensure that windows update still thinks it is up to date? If not, repeat the cycle until it is clean.

Insure that no installs are pending on shutdown. (reboot does not always try to do pending installs.

Do ensure that you have adequate free disk space for the install (and windows updates) to install completely.

Do not install any previous LOR versions.

Download and save the LOR installer to your local hard drive. Verify the file size.

Launch the installer from your locally saved copy. Once it installs, shut down, boot, then once everything is up, and idle, try launching the software...

Note that this error should indicate an issue with what Windows believes to be the functional installed state of the LOR software. It generally should not have any connection to the existence, or lack of existence of the LOR folder in my documents, nor the application folder, or even the LOR generated registry entries.

This can be an annoying, time consuming process to clean up, or it can clear pretty easily. The one time I had the issue, it appears to have been tied to a windows update that could not complete properly because of inadequate free disk space. (The price of an old PC with barely enough HDD to install XP on) It is best to work on when you can take the time, be patient with it, and especially when ensuring the windows updates are going in, actually completely shut down, not just reboot, to ensure that windows does not think it has any pending shutdown installs. Also, ensure that you have plenty of HDD space available for both windows update, and LOR to install.

[Bret LeFevre]

Ok, after many more attempts at installing LOR, I have run the ADD/REMOVE programs for LOR, LOR Registry Wipe, and Windows installer remover. I opened the Windows Registry and found some more LOR info but I'm not sure if these are all LOR for sure. Here is a picture of them. Should I delete these? Will this help the install? What do you think? This is really a pain for some reason. These are in the HKEY_CLASSES_ROOT folder.




Attached files

[bob]

Those are all LOR entries (or, at least, there are LOR entries with those names).

In a general sense, there are really two entirely different portions of the registry related to LOR:

The first is for LOR's use; it contains information such as whether you prefer to see the channel buttons change colors while the sequence is playing, and the default "author's name" that you want new sequences to be given, stuff like that.

The second is for Windows' use; it contains information on how Windows can control LOR - how to run it, how to uninstall it, stuff like that.

The portion that is for LOR's use is what's deleted by LOR's "Registry Wipe" tool; the portion for Windows' use is untouched by LORRegistryWipe.

The portion that is for Windows' use is created during installation, and removed during uninstallation; I believe that the Windows Installer CleanUp Utility probably also removes stuff from this section, but I've never actually checked.

If Windows' portion somehow gets screwed up, all sorts of things can go wrong, and that's likely what has happened in your case: Windows no longer correctly understands what is installed.

What's displayed in your screenshot is some of what comprises the Windows portion.

[Bret LeFevre]

I have deleted all LOR files in Windows Registry and rebooted. I have uninstalled Windows Media Player and rebooted. I reinstalled Windows Media Player and rebooted. I have rebooted and rebooted. I downloaded LOR 2.6.2 again and rebooted, I Installed LOR 2.6.2 and clicked finish and DIDN'T click start, programs, LOR sequence and rebooted. When my computer comes back up, I get the Please wait while Windows configures LOR popup. I rebooted again and got the same popup. I haven't run it yet, why do I get this popup now?

I went ahead and tried to run LOR sequence for the first time to get LOR setup. Boom, Please wait while Windows blah, blah, blah.. infinite loop. I do not under stand at all.

I thought maybe it was a Windows Media Player problem so I deleted and reinstalled it. No luck.

I'm thinking now I maybe out of luck.

[bob]

It could be that there is something else on your computer that Windows is confusing with LOR, or causing Windows to become confused about LOR. You might want to try the CleanUp Utility, and/or Add/Remove Programs, on any programs that you don't need, or can easily reinstall.

And, as always, shut down and restart your computer between just about every step.

[George Simmons]

Bret,

It sounds like you have the patience of a Saint. If it was me, I'd have already taken the PC outside and set it on a fire ant hill somewhere. Dell sells new ones for 300 bucks these days and that's a lot cheaper than having a coronary fighting with your old one.

[Evansmommy]

I am having the same issue, but on first time install to this machine.  I also am running XP and keep getting stuck in the windows installer loop. I have tried everything short of reformatting (since this machine is ONLY used for LOR) . Anyone get anywhere with this issue?