ShowProKevin Posted November 28, 2009 Share Posted November 28, 2009 HELP! My show worked for one day then stopped. I discovered the problem is that my easy light linkers are not comminicating. If i put the linkers RIGHT NEXT TO EACHOTHER, they work. But If i move one just 5 feet away from the other, the signal fades (LED 2 on the reciever goes off) I have tried chaning the channels on both of the transiever units but to no avail.Please help. I am desperate for answers. Link to comment Share on other sites More sharing options...
tmadak Posted November 28, 2009 Share Posted November 28, 2009 Hi Kevin,I've used the ELL for two years now and here are my settings using the Hardware Utility:Freguency is ch16Speed: 57600Power Level 0dBm 1mWI am using them with about 150 feet between the two units and I have the about 8' off the ground.If you hit the "Get Current Configuration", you should get a status of the ELLMine says: mfr=Light-O-Rama, Inc. dev=RF-V4 sn8affdfd6 ver=2.8 spd=57,600chn=16 os=-1 pwr=odBm (1mW) crc=3535 cmd=0 mxc=0 xe=0rpo=0rfs=0 rso=0Hope this helpsTom Link to comment Share on other sites More sharing options...
ShowProKevin Posted November 28, 2009 Author Share Posted November 28, 2009 THat is what all of my settings areLike I said, It worked for a few days, then randomly when I came home today, the two ELLs stopped communicating.I have tried chaning the frequencies.The range used to be great! now it sucks, what happened? Link to comment Share on other sites More sharing options...
tmadak Posted November 28, 2009 Share Posted November 28, 2009 I'm at a lost. Sorry I can't help. You might want to check to see if the antenna is tight. Another thing, has it rained lately? Make sure they are not wet or water has gotten into them somehow.tom Link to comment Share on other sites More sharing options...
ShowProKevin Posted November 28, 2009 Author Share Posted November 28, 2009 Two more notes: I tried two different coputers AND I have the USB adapter with the voltage booster.Im still beating myself up about the fact that they were working fine before. I dont know what changed. Link to comment Share on other sites More sharing options...
ShowProKevin Posted November 28, 2009 Author Share Posted November 28, 2009 Antennas tight, units are dry Link to comment Share on other sites More sharing options...
Denis Chaput Posted November 28, 2009 Share Posted November 28, 2009 Had a problem yesterday I went to hardware utility torf tab and went to get current configuration then after back to hardware utility everything ok after .Semms like it lost comm for some reason good after don't if this helps Link to comment Share on other sites More sharing options...
tmadak Posted November 28, 2009 Share Posted November 28, 2009 Do you have an ohm/voltage meter and are you good at measuring voltages? Link to comment Share on other sites More sharing options...
ShowProKevin Posted November 28, 2009 Author Share Posted November 28, 2009 No Link to comment Share on other sites More sharing options...
tmadak Posted November 28, 2009 Share Posted November 28, 2009 Ok, but there is at least one LED on the board lit? When you try to communicate with it, do the leds flash? Link to comment Share on other sites More sharing options...
ShowProKevin Posted November 28, 2009 Author Share Posted November 28, 2009 TRANSMITTER:LED 1 is flashing about once per secondLED 2 is flashing rapidly but dimly when in the hardware utility and it is STEADY ON when the show is runningLED 3 is offRECEIVER:LED 1 is flashing about onnce per secondLED 2 is off unless i move the transmitter unit right next to the receiverLED 3 is off Link to comment Share on other sites More sharing options...
tmadak Posted November 28, 2009 Share Posted November 28, 2009 I suggest talking to LOR support on Monday. I think it's John who you want to talk to but give them a call and see if there is anything else they can suggest.Tom Link to comment Share on other sites More sharing options...
Denis Chaput Posted November 28, 2009 Share Posted November 28, 2009 Have you tried switching your Cat5 cable to see if you have a bad cable maybe from the second ELL to the controller.Also on your hardware utility is your Ell flashing at the bottom of it if it is, this to me shows it sees the first Ell then maybe a bad cable to second one Link to comment Share on other sites More sharing options...
ShowProKevin Posted November 28, 2009 Author Share Posted November 28, 2009 I tried a new Cat5 cable on both, no luck. And yes, the hardware utility sees the ELL but when i do the search it says "Found 0 Units"I dont think it would be the cable since the ELLs work when they are right next to each other, they just dont work when they are further than 10 feet apart. Link to comment Share on other sites More sharing options...
Denis Chaput Posted November 28, 2009 Share Posted November 28, 2009 Stumped Guess call or email Dan at LOR support GoodLuck Link to comment Share on other sites More sharing options...
ShowProKevin Posted November 28, 2009 Author Share Posted November 28, 2009 I just emailed support. Unfortunately I dont have a cable long enough to use in place of the ELL so no lights until LOR gets back to me... Sad. Hopefully someone is checking the email before monday... sigh Link to comment Share on other sites More sharing options...
ShowProKevin Posted November 28, 2009 Author Share Posted November 28, 2009 Hmm... I have a sneaking suspicion that the ELL is not getting enougb power. SUPPOSE for a second that my USB adapter failed somehow would this cause the hardware utility to STILL recognize the ELL yet underpower it.In other words, could the ELL not be receiving enough power but still be seen by the hardware utility?Just theorizing. Link to comment Share on other sites More sharing options...
cmoore60 Posted November 29, 2009 Share Posted November 29, 2009 Many have posted over time to keep the cat 5 cable as short as possible between the ELL and the device it is connected to.What occurs if you put a controller between the USB485B and the ELL?Sounds like your config is computer-------USB485B----- ELLthen ELL-----controller(s).Another thought since you said it did work. What if a neighbor got a new cordless phone? Or some other device in the frequency range as the ELL?Chuck Link to comment Share on other sites More sharing options...
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