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Sequences not responding


edtrooper

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Hi,

I apologize in advance for anything said incorrectly - first time LOR home setup.

I have a CTB16D ver 2 that I am using channels 9-16. The unit ID is set at 05 and I can verify each channel is working via the Hardware Utility, including the channel chase.

I built up my sequences using the specific channels and unit ID, but when I run a sequence test (with Light control on) nothing happens. I have triple checked my preferences, the Comm port is correct but I am missing something as the Sequences are just not playing.

Here's another data point. I tried the hardware utility sequence stand alone and received the following error: "There are no light o rama controller events in the file! The most likely cause is that the channels in the sequence were not configured. In the sequence editor you must set up the channels to be Light-O-Rama controllers."

I did set up the channels as LOR controllers - so I don't understand this error. Thought it might be useful to include here.

Any thought would be greatly appreciated. Thank you

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Btw, just wanted to add I am running LOR software on a WinXP HP notebook.

I believe I followed everything correctly, but why I can not test the Sequence in the Sequence editor (ie turn on the lights), make me think that is my problem...

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are you testing with the same computer that you built the sequences with. Make sure that the path is the same . I had a problem my first year when the music file was in a different location on one computer than the other.

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As a first step I suggest you verify that the sequence editor is communicating with the controller. Make sure that the comm port is not occupied by the Hardware Utility while you use the Sequence Editor. They will not share.

When you have the sequence editor open and connected to the controller check the status LED. If it is flashing they are not communicating.

Apologies if you have already tested this.

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k9smith wrote:

are you testing with the same computer that you built the sequences with. Make sure that the path is the same . I had a problem my first year when the music file was in a different location on one computer than the other.
Yes - same computer and yes same path. I have no music just lights this year...
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basis21b wrote:

As a first step I suggest you verify that the sequence editor is communicating with the controller. Make sure that the comm port is not occupied by the Hardware Utility while you use the Sequence Editor. They will not share.

When you have the sequence editor open and connected to the controller check the status LED. If it is flashing they are not communicating.

Apologies if you have already tested this.


yes, I understand the Editor and Utility can not share the comm part. I completely shut down each app before starting the other.

Good suggestion, I will need to climb up my tree and open up the box. If you are correct then what is the cause of sequencer not communicating with the LOR?
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Another thought I had this morning is related to the Firmware. Is older firmware 100% compatable with LOR 2.3.8? Since the hardware utility CAN control the lights but the Sequencer can not makes me think of software incompatibility between program and hardware...

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edtrooper wrote:

Another thought I had this morning is related to the Firmware. Is older firmware 100% compatable with LOR 2.3.8? Since the hardware utility CAN control the lights but the Sequencer can not makes me think of software incompatibility between program and hardware...

Not 100% compatible. You would not be able to use the new features but simple on/off ramp, up/ramp down, shimmer and twinkle should work just fine.

To answer you other question about what might prevent the Sequence editor from communicating I can think of two things:

1. There is a problem with the channel property grid. You said you had verified that it was correct so that is eliminated.

2. The network preferences for the Sequence editor are some how point to the wrong port. Verify that in the network preferences, although I would expect the Hardware utility would share that configuration.

Since you did some experimentation with a stand-alone sequence you might want to check the manual/user's guide to see how to remove a stand-alone sequence and do that. I know there can be conflict if it happens to have one loaded.
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basis21b wrote


Not 100% compatible. You would not be able to use the new features but simple on/off ramp, up/ramp down, shimmer and twinkle should work just fine.

To answer you other question about what might prevent the Sequence editor from communicating I can think of two things:

1. There is a problem with the channel property grid. You said you had verified that it was correct so that is eliminated.

2. The network preferences for the Sequence editor are some how point to the wrong port. Verify that in the network preferences, although I would expect the Hardware utility would share that configuration.

Since you did some experimentation with a stand-alone sequence you might want to check the manual/user's guide to see how to remove a stand-alone sequence and do that. I know there can be conflict if it happens to have one loaded.
I did receive a confirmation that any pre-existing stand alone sequences had been unloaded.

Is it far to assume that if I can not run the sequence with light controlled that the program will continue to not run when LOR is enabled at the designated time?
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edtrooper wrote:

I have a CTB16D ver 2 that I am using channels 9-16. The unit ID is set at 05 and I can verify each channel is working via the Hardware Utility, including the channel chase.

Which version of the LOR license have you purchased for the software?

My understanding of the licence is:
Basic can control units with IDs 01 and 02
Basic plus can control units with IDs from 01 to 04
Standard can control units with IDs from 01 to 08
Advanced can control units with any IDs (except the "reserved" numbers)

Quoting from the LOR feature comparison table:
Number of LOR Units Supported

Except for the Advanced license level (which supports an unlimited number of Light-O-Rama controllers), each license level will send lighting commands to a limited number of Light-O-Rama controllers: Basic supports a single controller, Basic Plus supports four, and Standard supports eight.

Whether a particular controller is supported or not depends on its unit ID. For example, the Basic license level will send lighting commands only to unit ID numbers 1 and 2, while the Standard license level will send lighting commands to any unit that has a unit ID between 1 and 8.

Regardless of whether a particular unit will be sent lighting commands, you can always use the Sequence Editor to build sequences using that unit; Light-O-Rama simply will not control the lights for that unit unless you upgrade to a higher license level.

The unlicensed Demo version will not send lighting commands to any controllers, so you cannot use it to actually control your lights.

I don't know whether the Hardware Utility has a limit on the controllers that can be addressed. My understanding of sequence editor, is that any ID can be configured, but whether the lights are addressed or not, depends on the licence level of the software.

Regards,

Alan.
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Alan C wrote



I don't know whether the Hardware Utility has a limit on the controllers that can be addressed. My understanding of sequence editor, is that any ID can be configured, but whether the lights are addressed or not, depends on the licence level of the software.

Regards,

Alan.
Ah, that might be it. I have a basic license. Okay, now I really need to climb into the tree and open that box up. Too bad its raining :D

Thanks for the the input folks - much appreciated.
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Okay, changed the box channel to 01 and verified a connection via the Sequence editor!! Program is set to run at 5pm pacific so I should be good to go.

Thanks for debug ideas. Much appreciated.

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edtrooper wrote:

One final issue? How do I set the sequencer to real in real time? My program started correctly at 5pm pacific. However the 4 hour program was completed roughly 12 minutes. Thanks
All set - I misunderstood the time layout. New program created last evening.

Next year - music ;)
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