Ed Slonka Jr Posted November 15, 2009 Share Posted November 15, 2009 I have (5) CTB16PC controllers. Ran a test tonight and had a problem with #1 controller channel 4 stuck on. Did the following:Powered down and removed from network only controller connected to computer. Powered up and no change.Reloaded firmware..... no change.Reset controller by powering down, removing jumper, power up for a couple seconds and down again, put jumper back on and power up, no change channel still on and not responding at all.OK, what next??? Link to comment Share on other sites More sharing options...
Denis Chaput Posted November 15, 2009 Share Posted November 15, 2009 You may have a bad triac. Its not what you want to hear but reading all you did sounds like it Happened to me last year . Your ac was not hooked backwards?? Link to comment Share on other sites More sharing options...
Ed Slonka Jr Posted November 15, 2009 Author Share Posted November 15, 2009 No, plugged directly to an outlet no extension cord so AC is correct.Controller worked fine in July.Was afraid of worst case scenario. Link to comment Share on other sites More sharing options...
Denis Chaput Posted November 15, 2009 Share Posted November 15, 2009 Do you have spare channels you can use till yiu get replacement part or get in tuoch with LOR and see how long before you get new triac and solder new one in Link to comment Share on other sites More sharing options...
Ed Slonka Jr Posted November 15, 2009 Author Share Posted November 15, 2009 Unfortunately not, have 80 channels and all full. So I ordered a new board tonight so once I get it and install it I will send out the one for repair. I was planning on adding 2 more controllers next year so I guess I'll get a little head start. Link to comment Share on other sites More sharing options...
Denis Chaput Posted November 15, 2009 Share Posted November 15, 2009 Thats good Maybe plan for a few spare channels for these kind of emergency when you get closer to showtme Link to comment Share on other sites More sharing options...
Dan Lott Posted November 15, 2009 Share Posted November 15, 2009 Same thing happend to me one email and now i have spare triacs. They sent them out the same day and i had them in 3 days. They also sent me more than i needed so now i have spares. If you know how to do some easy soldering you can have it fixed your self in about 10-30 min. then you dont have to worry about sending it out. Link to comment Share on other sites More sharing options...
DENNIS MCDANIEL Posted November 18, 2009 Share Posted November 18, 2009 I had the same problem and called LOR they told me tko email Kevin at LOR.com. They sent me two triac's of no charge i emailed on a Thursday and my triac's were here on Monday. It took me an half hour to repair then the channel worked properly. Link to comment Share on other sites More sharing options...
Bret LeFevre Posted November 18, 2009 Share Posted November 18, 2009 2 years ago I ran into this same issue. With some help we removed the controller and brought it to another ac outlet and used another network cable. No problems. Put it back into the original location and the problem was back. Changed the network cable and it didn't stay on again. Figured out that the controller wasn't getting the signal to turn the channel off even though the network cable tested fine. Link to comment Share on other sites More sharing options...
Ed Slonka Jr Posted November 19, 2009 Author Share Posted November 19, 2009 Thanks everyone! Dan feels it is a triac and is helping me out. Like I said in another post........Outstanding customer service!LOR is the greatest! Link to comment Share on other sites More sharing options...
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