Controllers won't work lights

[Bruce Kryfka]

I finally am getting around to checking out the new controllers that I purchased months ago. I completed the quick start guide and everything checked out good until I went to check Test Unit's Operation turn lights on and no lights. I double checked all the steps and still nothing. I looked in the trouble shooting section for a solution and did a couple of checks there and still no lights. Since 1 controller didn't work I checked the 2nd controller and still nothing. I'm sure I'm missing something simple somewhere but where. Since I have 2 controller do both of them have to be connected or can I try them 1 at a time. I did have red lights on the controllers blinking and comm port 8 was selected and I did hit the refresh button and loaded a controller. Then I selected lights 1,2,3,4 and then tried 9,10,11,12 when the first set didn't work. Any helpful ideas.



Bruce:(

[-klb-]

You can always try one controller at a time. The solid red light is a good sign.

Have you configured the controller IDs?

[-klb-]

Reading that again, did you get to a solid red light on the controller once the com port was selected?

[Bruce Kryfka]

I have tried each controller with a solid red light. And I have also configured each controller.

[-klb-]

Which model controller?

And the hardware utility identified the controllers, and populated them in the drop down list when you clicked refresh?

With one of them selected, click on all, to check all channels, and click the on button in the chase area.

[Bruce Kryfka]

It's amazing how lights work when you turn the button on. The lights worked like a charm. Thanks for the help klb.