Jim Moddison Posted August 7, 2009 Posted August 7, 2009 I bought controller new. Performed test using Hardware program. Everything worked. Wrote a sequence checked control lights made sure ID ect. were right, Played and lights do not work. Called technical twice no help.Any thoughts.
lightsbyjoe Posted August 7, 2009 Posted August 7, 2009 I like the new lorverifier program. ive run it a few times and found things really simple that i missed.id try running that and see if it shows you what you missed.
Jim Moddison Posted August 7, 2009 Author Posted August 7, 2009 Thanks for the reply. I did that once did not see anything. the only message was about the channels I was not using. Should I delete the ones not being used.Will run it again.Jim
cmoore60 Posted August 7, 2009 Posted August 7, 2009 Did you assign a unit and channel number to each row in the sequence editor?Chuck
-klb- Posted August 7, 2009 Posted August 7, 2009 Now that you have the sequence, have you gone back in with the hardware utility, and confirmed that the lights still work when driven by the hardware utility?
Denny Posted August 7, 2009 Posted August 7, 2009 What size power supply are you using to power the DC board and what voltage is required for your lights? Also, the DC board is designed so that you can use different voltages on each bank of lights. If neither of them are 12 volts, you can connect a separate 12 volt supply to power the logic. So, guess what I am asking, is how do you have the board powered?
Jim Moddison Posted August 7, 2009 Author Posted August 7, 2009 I have rechecked the hardware utility and the lights still work. Am using12volt 600ma to power the board.I only have a total of three 12volt lights as test lights.Jim
-klb- Posted August 7, 2009 Posted August 7, 2009 Then make sure no other LOR software is running when you test from the sequence editor, and that you are not getting the error message that the sequence editor can not open the com port. Check that the sequence editor is set to open the same com port as the hardware utility is using.
Jim Moddison Posted August 9, 2009 Author Posted August 9, 2009 I did that again. States no problems.Could it be a software problem ? Should I reinstall ?Jim
-klb- Posted August 9, 2009 Posted August 9, 2009 It can't hurt, but I'm not sure it is likely to help either.Have you put this sequence into a show, and that show into a schedule, then run the LOR verifier? It sort of sounds like you have, in order to be told about the unused channels, which is not an issue.This really sounds like an issue with controller assignment, channel assignment, multiple networks configured, and channels assigned to the wrong one, or multiple sequence channels assigned to the same physical channel. But it could always be something else. I'm not really sure how to suggest going forward, other than a stare and compare.One other thought... You have the unit ID configured on the rotary switches on the controller? The hardware utility can update and over ride what is set on the switches, but that will only last until the controller is power cycled..One last thought. Do you have any AC controllers that you can test the software setup against?
Jim Moddison Posted August 9, 2009 Author Posted August 9, 2009 I don't have anything else to test against.I think I will start fresh, uninstall and start over. Then assign controller#using the Hardware Utillity.Thanks for the input.Jim
Alan C Posted August 9, 2009 Posted August 9, 2009 When you tried running the sequence from the sequence editor, did you check that the "control lights" option was selected in the "play" menu?Regards,Alan.
-klb- Posted August 9, 2009 Posted August 9, 2009 Jim Moddison wrote: I think I will start fresh, uninstall and start over. Then assign controller#using the Hardware Utillity.With the CMB-16D, you do not assign the unit ID numbers with the hardware utility. There are a pair of small white rotary switches near the RJ-45 jacks. You use those dials to set the unit ID. Any value set with the hardware utility will be forgotten in favor of what the dials are set at when the unit powers up.Also, the above recommendation to check that the sequence editor is set to control lights is also good.
Max-Paul Posted August 9, 2009 Posted August 9, 2009 Maybe I missed this, is this a registered editor? I mean you have bought the software and then registered the software and is no longer a demo version, right?I didn't see this addressed, forgive me if this has already been asked.
LightORamaDan Posted August 10, 2009 Posted August 10, 2009 Jim,A few things to check and repeats of some things already said.1. You set the unit ID for the CMB16D using the two white rotary switches on the controller. They are usually shipped set with a unit ID of "01". So do not set the unit ID using the Hardware Utility.2. In the Hardware Utility you are capable of controlling things. So make a note of the Unit ID used and the Comm Port used.3. Verify that the Sequence Editor is communicating with the controller. a) Stop all relevant LOR programs: (Shows Disabled, Hardware Utility closed, Sequence Editor Closed. Connect the CMB16D to the PC. The status LED on the CMB16D should have a steady blink. c) Start the Sequence Editor... The box in the bottom right of the status window should go blue and the status LED on the CMB16D should stop blinking and go on steady.------ If the LED does not go on steady then the Sequence Editor configuration is not correct... Check that the correct comm port is configured by clicking Edit->Preferences->Network Preferences and verifying that the same port is being used that is being used in the Hardware Utility. ALSO check to make sure the Control Lights is checked in the Play Menu.4. Verify that the channels are configured properly in the sequence. The channels should be configured as Light-O-Rama controllers, with the correct Unit ID and correct circuits.5. Verify that the Unit IDs selected are supported by the version of the software license used. You can verify the version of software by looking at the title of the Sequence Editor that you have open. It will say, "Light-O-Rama Sequence Editor......Demo" or "............Basic" etc...The Demo Version does not support any Unit IDs, the Basic version only supports Unit IDs "01" and "02", Basic Plus supports Unit IDs "01" thru "04", etc...6.Basically if a controller can operated via the Hardware Utility but not via the Sequence Editor (on the same machine) then the problem will be one of configuration/settings. If you do not get it working then send the sequence file to support@lightorama.com ....
-klb- Posted August 11, 2009 Posted August 11, 2009 Jim Moddison wrote: Have the disk in my hand.When you have the sequence editor up, which license level does it say it is in program status bar? I believe even when installing from CD, you have to have your licence key, and go through the registration to enable any feature level above demo.
Jim Moddison Posted August 13, 2009 Author Posted August 13, 2009 Got it to work. The problem was I.D.#Line #5 stated that I could only use 01 and 02Thought I could use any I.D.#set to 01 and it works.Thank you to everyone who gave me their input.Jim
LightORamaDan Posted August 13, 2009 Posted August 13, 2009 That information with the Unit IDs is not as clear as it should be. It is in the Help File under Feature Comparison but not easy to find.Max-Paul came up with another "interesting" way this could have happened. If someone has not registered their software the Hardware Utility will work to test but the Sequence Editor will fail to control the lights. That possibility did not occur to me.Dan
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