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Posted

Hi all,

I have a Pixlite 16 v 3.12.0 with a 16 channel tree.  I have not put the tree up in 7 years and wanted to this year.  I staged it in the garage and I'm glad I did.  The computer isn't communicating with the controller.  The computer I am using has windows 7 on it since it hasn't been used since I put up the tree.  The red status led on the controller board is solid red and the green  power led is off.  From what I read that it is some sort of power problem.  I checked power coming into the board and have 12v coming into the board from each power supply.  Any help would be greatly appreciated.

Posted

Pixilte? Which product is that?

Posted

That is the name on the mother board.  It is an LOR controller, 16 channel

Posted

The Pixlite 16 is an Advatek board. I seem to remember it was the basis for the Pixcon.

So, not a LOR controllers, an E1.31 board i think.

Posted

Yes it is an Advatek board but sold to me by LOR.  I've never heard of Pixcon.  

Posted

I can't say that I recall LOR ever selling an Advatek board. Can you show us a picture of the board?

Posted

 It's not letting me attach a pic.  It is saying the file is too big

Posted

Do you have Dropbox, Google Drive, or other cloud service? You could link to it that way

 

Posted

Let me see what I can figure out

Posted

20241124_203521

Not sure if I did that right

Posted

Almost.  You need to make the file available to us without logging onto file.io

 

Posted

Downloaded... looking now. One sec everyone

 

 

Posted

I either bought it from LOR or Wowlights.com as an LOR controller.   It was a DIY controller, I had to attach all the whips

Posted

That's not something LOR ever sold. You probably got it from WowLights. 

Posted

Wowlights.com says it's a LOR distributer?  I guess I was scammed.   Lesson learned.

Posted

WowLights is a LOR Partner. They are allowed to sell products that are not made by LOR.
You didn't get scammed. You just purchased something that works with LOR software, but wasn't made by LOR.
If something on that board isn't working, you might want to get with WowLights, since based on your messages, they would have been the one to sell it to you.

Posted

Okay I'll try that.  Thank you.

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