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Pixie 16 Not Running 150 Pixels


scodavis

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Hello everyone,

I am working with my spare Pixie16 controller that I use for when I need to test pixel props inside my house.  I know the Pixie 16 devices can handle 3 strings of 50 LOR pixels, but I cannot get the third string to light no matter what I do.  The thing is, from what I can tell this Pixie 16 is configured identically to the one I have outside, which does power a couple props (during Christmas) that have 150 pixels on them.  Here is a list of information:

  • I am using the latest version of S6 Pro, and the Pixie 16 controller is on the latest firmware (1.10).
  • If I unplug the referenced controller, settings (including controller ID) don't appear to be saved and go back to defaults.
  • There are no jumpers installed in JP5, and all DIP switches for the Unit ID are set to the off position.
  • If I use the hardware editor to set the Pixels Per Port to 150, the program says the controller received the options successfully.
  • If I then do a pixel test either using the hardware editor or by running a sequence, only the first 100 pixels light up.
  • If I press the Pixie's test button to run its built in test, only the first 100 pixels light up.

I hope somebody will give me a friendly slap and a "hey dude, you forgot ..." and help me out here.

Thank you!

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I thought the Pixie16 address must be set with the dip switches.  

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Posted (edited)
Just now, ItsMeBobO said:

I thought the Pixie16 address must be set with the dip switches.  

Per the user manual:  "Second generation Pixies have a DIP switch with 8 positions. This is used to set the unit ID. If all DIP switches are set to ‘off’, then the unit ID as set by the Hardware Utility will be used."

I edited this message after realizing I had read this in the manual earlier today, but after my initial response.

Edited by scodavis
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A couple of things

Some (V1) did not have switches,

Self test uses the Board setting, but I believe 100 is the max for Self Test

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Just now, TheDucks said:

A couple of things

Some (V1) did not have switches,

Self test uses the Board setting, but I believe 100 is the max for Self Test

Mine has the DIP switches, indicating it's a second-generation board.  And regardless of the Self Test results, that doesn't explain why the setting keeps reverting back to 100 or why I can't control more than 100 pixels with the Hardware Editor or the Sequencer, when I am able to with the other identical controllers I have.

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3 minutes ago, TheDucks said:

A couple of things

Some (V1) did not have switches,

Self test uses the Board setting, but I believe 100 is the max for Self Test

Also, be sure SW1-8 are OFF.  and JP5 is MISSING

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Just now, TheDucks said:

Also, be sure SW1-8 are OFF.  and JP5 is MISSING

Per my original post:  "There are no jumpers installed in JP5, and all DIP switches for the Unit ID are set to the off position."

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3 hours ago, scodavis said:

Per my original post:  "There are no jumpers installed in JP5, and all DIP switches for the Unit ID are set to the off position."

Have you tried the Power UP reset?

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16 minutes ago, TheDucks said:

Have you tried the Power UP reset?

No - I have never heard of that procedure and I don't think I know how to do it.

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It is in the manual.

with the unit powered OFF

Hod the Self test button , Apply POWER

When the LED flashes rapidly, release. That should put it back to factory.

 

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5 minutes ago, TheDucks said:

It is in the manual.

with the unit powered OFF

Hod the Self test button , Apply POWER

When the LED flashes rapidly, release. That should put it back to factory.

 

Ok, I tried it.  After holding the reset button, I got some kind of blinking code - 3 flashes, a quick pause, then 2 flashes.  During that time, the controller would not detect.

I power-cycled it again, and then it read normally; however, it still will not store a Unit ID change or a change to the setting of the number of pixels per port.

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2 hours ago, scodavis said:

Ok, I tried it.  After holding the reset button, I got some kind of blinking code - 3 flashes, a quick pause, then 2 flashes.  During that time, the controller would not detect.

I power-cycled it again, and then it read normally; however, it still will not store a Unit ID change or a change to the setting of the number of pixels per port.

I suggest you open a Help Ticket then.

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  • 2 weeks later...
On 8/1/2024 at 9:15 PM, scodavis said:

Ok, I tried it.  After holding the reset button, I got some kind of blinking code - 3 flashes, a quick pause, then 2 flashes.  During that time, the controller would not detect.

I power-cycled it again, and then it read normally; however, it still will not store a Unit ID change or a change to the setting of the number of pixels per port.

Where are you trying to change the settings?

If needed shoot me a PM with the steps you have taken and screenshots of where you are or at least write them Out exactly.

JR

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