6.2.2 - Unable to access from phone

[k6ccc]

Upgraded to 6.2.2 on three different computers.  Unable to access any of them via the phone app on either Android nor iOS.  Both phones are using app version 1.101

On both phones, phone reports:

Connected, waiting for response from computer.

Login successful, login info saved.

On all three computers, the CP shows the cloud with an explanation mark indicating that it is waiting for phone connection.

BTW, I don't think I ever tried that with 6.2.0, but it worked with 6.1.10.

 

[k6ccc]

Phone end:

http://www.newburghlights.org/images/6.2.2_unable-to-connect-from-phone.png

Control Panel end:

http://www.newburghlights.org/images/6.2.2_unable-to-connect-on-server.png

 

 

[PhilMassey]

My Android phone is connecting with 6.2.2.

[k6ccc]

Figures.  I got the 4th computer updated to 6.2.2 and that one does connect...  Other three still don't.

 

[Jeremiah Ackermann]

Do each of the four computers use a different display number in control panel settings? Each control panel instance is meant to have a different display number set because control panel instance is a different player/display.

 

https://www1.lightorama.com/help/settings.htm#mobileapp

[k6ccc]

Yes, 1=Server, 2=Show PC, 3=Family room, 4=Office, 5=Laptop.  The Show PC will be powered off until October so it has not been updated.  The remaining four were updated from 6.2.0 to 6.2.2 today and only the laptop is responding.  All have worked in the fairly recent past.

 

[dgrant]

I tested 6.2.2 with my Iphone just now and it appears to work.

[k6ccc]

Even though it shows I was successfully logged in on both phones, reloading the saved login info seems to have solved the issue.