Sequence Turns Off For Unknown Reason

[Protege94]

I need some help. I have this sequence and a handful of seconds into the sequence everything goes dark for 30ish seconds then the sequence picks back up as shown here in this YouTube video:

https://youtu.be/SPozsKzMwYI?t=157

File Link - https://www.facebook.com/download/1538270966604994/Mr Grinch New.lms?av=100055639095521&eav=AfYgmypqGb7B9DY_UO2X5Ps96oPgiXOi0J28AlyCXULocF6N99PbCUGcqkrkm7nXWU8&paipv=0&hash=Acr0ok7nOHF_b2oon-I&__cft__[0]=AZWlruhlUhnLR5s5LFJVXfWflAAvnJZzBKsE6igpoVb-U4XptdPesxjgERMXwRP6wSZv2r71HKKG7Xl9BJJKJo_9o1qceFnOEu5O8xjeHv3XTLsHpo1x4_AWF5cl0pRSI5avzQIxoLnKRIkWghh5FtGiN5WL5Y6Iod8Gjhu6_XhkwQ&__tn__=H-R

I've looked through the channel configuration and don't see any issues. Also when I test it in the Sequence editor it plays fine, when I run the sequence from the editor it plays the lights fine. But when I put the sequence in the show and it plays from the button connected to my input pup it does this weird 30 second blackout. Anyone have any ideas?

[k6ccc]

First off, are you playing the show from a Director or a show PC?

Second, I assume that the InputPup is triggering an Interactive group.  What type of Interactive group, and what else is playing at the same time?  Does the Interactive group have ANY channels in common with any other playing sequence (even if those channels are not being used in the other sequence that is playing)?

More after these are answered...

 

 

Edited November 2, 2022 by k6ccc

[Protege94]

17 hours ago, k6ccc said:

First off, are you playing the show from a Director or a show PC?

Second, I assume that the InputPup is triggering an Interactive group.  What type of Interactive group, and what else is playing at the same time?  Does the Interactive group have ANY channels in common with any other playing sequence (even if those channels are not being used in the other sequence that is playing)?

More after these are answered...

 

 

Show PC, for the video posted I just had the sequences set to run one after the other so the InputPup was not being used. When the InputPup is being used I have 6 buttons that control 6 sequences, all sequences have the same channel configuration and none of the other 5 input sequences mess up this way. Its isolated to this sequence only. I have looked over the channel setup and dont see my "background" channel being used so I am stumped. Im sure its just something I am overlooking but I cant seem to figure it out.

[k6ccc]

Please confirm type of interactive group.

Since Protege94's profile shows that he is using S4, I am giving the answers as it applies to S4.  For someone using S5, this is all does via previews (two would be needed).  You said all the sequences use the same channel configuration.  Does that mean all the interactive sequences, or all interactive and non-interactive sequences have the same channels?  If the latter, that is the core of your problem.

Let me give a simple example.  Let's say that your non-interactive sequences use one AC controller with a Unit ID of 01 and it uses all 16 channels.  The interactive also uses Unit ID 01, and only uses channels 15 and 16 - the other 14 channels are  in the Sequence Editor, but completely OFF.  A channel that is not used (in other words is off) is NOT the same as a channel that is not in the channel sequence.  Here's what happens when it plays.  The non-interactive sequence is playing just fine.  The interactive sequence starts and the player sees that channels 01 - 14 have a level of 0, and channels 15 & 16 have some other levels.  The player sends out commands for channels 01 - 14 to go to a level of 0 and channels 15 and 16 to whatever they are supposed to be.  Let's further say that over the next couple seconds, all of the channels 01 - 14 have other lighting commands from the non-interactive sequence, so those lights go back to what is supposed to be "normal".

The solution using the channel assignments that I used above is that the non-interactive sequences only have channels 01 - 14 in the channel layout, and the interactive sequences ONLY have channels 15 & 16 in their channel layout.

BTW, I have been using Interactive sequences year round since 2011 - so I just might know what I'm talking about...

 

[Protege94]

21 hours ago, k6ccc said:

Please confirm type of interactive group.

Since Protege94's profile shows that he is using S4, I am giving the answers as it applies to S4.  For someone using S5, this is all does via previews (two would be needed).  You said all the sequences use the same channel configuration.  Does that mean all the interactive sequences, or all interactive and non-interactive sequences have the same channels?  If the latter, that is the core of your problem.

Let me give a simple example.  Let's say that your non-interactive sequences use one AC controller with a Unit ID of 01 and it uses all 16 channels.  The interactive also uses Unit ID 01, and only uses channels 15 and 16 - the other 14 channels are  in the Sequence Editor, but completely OFF.  A channel that is not used (in other words is off) is NOT the same as a channel that is not in the channel sequence.  Here's what happens when it plays.  The non-interactive sequence is playing just fine.  The interactive sequence starts and the player sees that channels 01 - 14 have a level of 0, and channels 15 & 16 have some other levels.  The player sends out commands for channels 01 - 14 to go to a level of 0 and channels 15 and 16 to whatever they are supposed to be.  Let's further say that over the next couple seconds, all of the channels 01 - 14 have other lighting commands from the non-interactive sequence, so those lights go back to what is supposed to be "normal".

The solution using the channel assignments that I used above is that the non-interactive sequences only have channels 01 - 14 in the channel layout, and the interactive sequences ONLY have channels 15 & 16 in their channel layout.

BTW, I have been using Interactive sequences year round since 2011 - so I just might know what I'm talking about...

 

Yes I am using S4.

I have 6 buttons connected to the input pup and when one of the 6 buttons are pushed it plays a specific sequences that I have set. The interactive piece is setup to where it simply tells S4 to play a new musical sequence. The interactive pieces are kept to the input pup channels and not the controller channels. Each musical sequence that I have uses the same channel configuration, so if your example was correct then each musical sequence would act the same way when using the interactive buttons.

I also test by moving the Grinch sequence to a different interactive button, say input pup channel 1 and then moved to channel 5. Still acted the same way but the sequence I replaced the Grinch with worked fine. This makes me believe it is a sequence issue. Its plausible that the channel configuration on the Grinch sequence is messed up, I just haven't found it yet if that's the case.

When the buttons arent being used I just have a sequence that has all the lights turned on and it runs in a loop until the next person pushes a button.

[k6ccc]

For the third time, what type of Interactvie group?  That's on the Interactive group on the Interactives tab in the Show Editor.

What other sequences are playing (from the Background, Animation, or Musical tabs)?  You said that there is one sequence that has all the lights on.  Is that an animation or musical sequence, and what tab is it placed in in the Show Editor?

1 hour ago, Protege94 said:

The interactive pieces are kept to the input pup channels and not the controller channels.

That statement makes no sense.  InputPups are exclusively an input device and have no lighting channel output that they control.

 

[Protege94]

6 hours ago, k6ccc said:

For the third time, what type of Interactvie group?  That's on the Interactive group on the Interactives tab in the Show Editor.

What other sequences are playing (from the Background, Animation, or Musical tabs)?  You said that there is one sequence that has all the lights on.  Is that an animation or musical sequence, and what tab is it placed in in the Show Editor?

That statement makes no sense.  InputPups are exclusively an input device and have no lighting channel output that they control.

 

I will answer as best I can while Im not in front of my show computer.

I have a background sequence that has 1 channel that runs my show sign lights, this channel is excluded from my channel configuration file that I load to all sequences when they are created.

The interactive group is set as "Soundboard" with 6 inputs. A different sequence is set to each of the 6 input channels/triggers. It doesn't matter which channel/trigger the Grinch sequence is mapped to, it still acts the same.

I was using the term "Channels" in place of "Triggers" when talking about the input pup in my previous message.

The "All Lights On" sequence runs when none of the triggers have been tripped. It runs in a loop as a musical sequence that plays our show message and a generic Christmas song.

[k6ccc]

Without watching an entire 10+ minute video, what am I looking for (and when in that 10 minutes)?

Note, I can't look at your lms file without facebook (which I do not use).

 

[dibblejr]

I tried to View the sequence and am logged in to Facebook and getting an error that “you must log in”.

Not sure why.

JR

[Protege94]

7 hours ago, k6ccc said:

Without watching an entire 10+ minute video, what am I looking for (and when in that 10 minutes)?

Note, I can't look at your lms file without facebook (which I do not use).

 

The YouTube link is timestamped to start at the beginning of the Grinch sequence, which is the 2:37 mark.

Try this link for the sequence:

https://file.io/rkBYC6Odiv4J

 

2 hours ago, dibblejr said:

I tried to View the sequence and am logged in to Facebook and getting an error that “you must log in”.

Not sure why.

JR

Try this link for the sequence:

https://file.io/rkBYC6Odiv4J

[Jimehc]

Is this a remix of several songs - or one song

[Protege94]

4 hours ago, Jimehc said:

Is this a remix of several songs - or one song

The video is several sequences playing one after the other for video purposes. The Grinch song is the original that is in the animated version of the movie that came out in 2018.

[k6ccc]

OK, I have at least now seen the problem in your video.  I can download the sequence, but by the time I import it into S6, it's really hard to tell what is supposed to be what.

When you play it, look at the LOR status display on your computer and see if anything else is playing at the time, or anything else odd showing up at the same time.